Senior Solutions Engineer, API Management (UAE)

Kong Inc.; Dubai; On-site; AED 300,000 - 520,000; Full time

Job summary

Kong Inc. is seeking a seasoned Solution Engineer to drive enterprise engagements in the UAE. You will work with Account Executives to articulate the value of Kong API Management and Connectivity solutions, leading technical sales cycles across new and existing customers.

You will onboard, train, and support customers through PoCs, demos, and production deployments, while collaborating with product, engineering, and support teams to ensure 100% satisfaction and growth opportunities.

Qualifications

• 7+ years of pre-sales Solution Engineering or relevant SaaS/enterprise software experience.
• Experience with open-source technology.
• Knowledge of API Management & integration; cloud trends.
• Confident to present to C-level executives and product managers.
• Enthusiasm for startup, fast-paced culture.

Responsibilities

• Support field sales in helping customers understand the value of Kong API Management & Connectivity solutions.
• Grow trusted client relationships throughout the sales lifecycle from discovery to production.
• Support PoCs throughout the evaluation process.
• Onboard and train new customers and establish revenue potential with existing customers.
• Coordinate with support, product, and engineering teams to prioritize customer needs and ensure satisfaction.
• Create technical documentation for DevOps, implementations, and services engagements.
• Participate in lead generation activities such as blogs, webinars, and events.
• Perform additional tasks as requested by manager.

Skills

Pre-sales experience

SaaS experience

Open-source tech

API management

Executive communication

Cloud computing

DevOps familiarity

Linux familiarity

Tools

Docker

Kubernetes

NGINX

AWS

PostgreSQL

Cassandra

Linux

Job description

Kong Inc. is seeking a seasoned Solution Engineer to drive enterprise engagements in the UAE. You will work with Account Executives to articulate the value of Kong API Management and Connectivity solutions, leading technical sales cycles across new and existing customers.

You will onboard, train, and support customers through PoCs, demos, and production deployments, while collaborating with product, engineering, and support teams to ensure 100% satisfaction and growth opportunities.