Senior Solutions Engineer: API, AI & Cloud Strategy

Kong; Dubai; On-site; AED 270,000 - 350,000; Full time

Job summary

Kong is seeking a skilled professional to support field sales by helping customers understand the Kong API and Connectivity Management platform in Dubai. The role involves managing client relationships, ensuring customer satisfaction, and creating technical documentation.

The ideal candidate should have over 7 years of software or sales engineer management experience, strong communication skills, and a background in cloud computing and Docker/Kubernetes. Join us in a dynamic startup environment.

Qualifications

• 7+ years of experience in SaaS or enterprise software.
• Ability to lead discussions with Product Managers and Engineers.
• Enthusiasm for fast-paced startup culture.

Responsibilities

• Support field sales and customer understanding of the Kong platform.
• Grow trusted client relationships throughout the sales lifecycle.
• Ensure 100% customer satisfaction with assigned accounts.
• Create technical documentation for implementations.
• Participate in trade shows and field events.

Skills

Software engineer management experience

Strong listening and communication skills

Understanding of cloud computing trends

Experience with Docker/Kubernetes

Experience with APIs

Job description

Kong is seeking a skilled professional to support field sales by helping customers understand the Kong API and Connectivity Management platform in Dubai. The role involves managing client relationships, ensuring customer satisfaction, and creating technical documentation.

The ideal candidate should have over 7 years of software or sales engineer management experience, strong communication skills, and a background in cloud computing and Docker/Kubernetes. Join us in a dynamic startup environment.