P-Staff Solutions Engineer (Dubai)

Kong Inc.; Dubai; On-site; AED 300,000 - 520,000; Full time

Job summary

Kong Inc. is seeking a seasoned Solution Engineer to drive enterprise engagements in the UAE. You will work with Account Executives to articulate the value of Kong API Management and Connectivity solutions, leading technical sales cycles across new and existing customers.

You will onboard, train, and support customers through PoCs, demos, and production deployments, while collaborating with product, engineering, and support teams to ensure 100% satisfaction and growth opportunities.

Qualifications

• 7+ years of pre-sales Solution Engineering or relevant SaaS/enterprise software experience.
• Experience with open-source technology.
• Knowledge of API Management & integration; cloud trends.
• Confident to present to C-level executives and product managers.
• Enthusiasm for startup, fast-paced culture.

Responsibilities

• Support field sales in helping customers understand the value of Kong API Management & Connectivity solutions.
• Grow trusted client relationships throughout the sales lifecycle from discovery to production.
• Support PoCs throughout the evaluation process.
• Onboard and train new customers and establish revenue potential with existing customers.
• Coordinate with support, product, and engineering teams to prioritize customer needs and ensure satisfaction.
• Create technical documentation for DevOps, implementations, and services engagements.
• Participate in lead generation activities such as blogs, webinars, and events.
• Perform additional tasks as requested by manager.

Skills

Pre-sales experience

SaaS experience

Open-source tech

API management

Executive communication

Cloud computing

DevOps familiarity

Linux familiarity

Tools

Docker

Kubernetes

NGINX

AWS

PostgreSQL

Cassandra

Linux

Job description

Are you ready to unlock intelligence?

About the Role:

As part of our Sales organization, Kong's Solution Engineers play an instrumental role in our continued growth and success as they align with our Account Executive team and lead the technical sale cycle with both new and existing customers. This is a position supporting Enterprise & Strategic accounts within the UAE region. If you are someone who is motivated by the opportunity to drive new business while learning and evangelizing our cutting-edge technology, we want to speak to you!

What You'll Do:

• Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions.

• Grow trusted client relationships throughout the entire sales lifecycle from initial discovery/ requirement gathering, to product reviews/ demos, and into production.

• Support PoCs throughout the entire evaluation process.

• Onboard and train new customers and establish revenue potential with existing customers.

• Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across assigned set of accounts.

• Create technical documentation for DevOps, implementations, and services engagements.

• Participate in creative lead generating activities such as creating blog posts, leading webinars, working industry events, etc.

• And any additional tasks required by manager.

What You'll Bring:

• 7+ years of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source or Enterprise Software company.

• Experience working with Open-source technology.

• Foundational knowledge/ understanding of API Management & Integration, Cloud computing trends, Open-source business models.

• Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers.

• Enthusiasm for working in a high profile, fast-paced startup culture.

Bonus Points:

• Previous experience with API Gateway or Service Mesh is preferred.

• Experience with Docker or Kubernetes.

• Strong knowledge of NGINX, HTTP, AWS, Postgres, and/ or Cassandra.

• Fluency working on Linux OSes.

• Familiarity with DevOps and CD/CI pipeline.

• Any knowledge on DCOS/Mesos and Docker Swarm is a plus.

About Kong:

Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit www.konghq.com.