Senior Service Delivery Manager - IT/Telecom (Aviation)

Frequentis AG; Dubai; On-site; AED 120,000 - 140,000; Full time

Benefits offered by this job

Career opportunities with an innovative market leader

Team-oriented corporate culture

Attractive benefits and remuneration package

Job summary

FREQUENTIS Deutschland GmbH is looking for a Service Delivery Manager in Dubai. You will manage service contracts and projects in Air Traffic Management while ensuring efficient incident handling in safety-critical infrastructure.

The ideal candidate should be experienced in international service/IT/telecom projects, possess strong commercial and technical know-how, and communicate effectively in English. We offer a dynamic corporate culture and opportunities for career growth in a market-leading company.

Qualifications

• Experience as Service Delivery Manager or Project Manager in international service/IT/telecom projects.
• Strong commercial and technical know-how in the service sector.
• Working experience with safety critical IT infrastructure is much appreciated.

Responsibilities

• Manage service contracts and change request projects with customers.
• Ensure rapid incident and problem handling in IT/telecom infrastructure.
• Identify optimization potential and new business opportunities.

Skills

Service Delivery Management

Project Management

ITIL Knowledge

Commercial Skills

Technical Know-how

Excellent English Skills

Arab Language Skills

Education

Technical education in computer engineering, telecommunications, IT

Job description

FREQUENTIS Deutschland GmbH is looking for a Service Delivery Manager in Dubai. You will manage service contracts and projects in Air Traffic Management while ensuring efficient incident handling in safety-critical infrastructure.

The ideal candidate should be experienced in international service/IT/telecom projects, possess strong commercial and technical know-how, and communicate effectively in English. We offer a dynamic corporate culture and opportunities for career growth in a market-leading company.