Senior Salesforce Solution Architect

Leadout Capital; Dubai; On-site; AED 350,000 - 550,000; Full time

Job summary

Salesforce is seeking a proactive Solution Architect to design and configure Salesforce-driven solutions for our Dubai-based projects. You will understand customer business requirements, create detailed solution designs, and scope end-to-end implementations across multi-cloud environments.

You will collaborate with clients and internal teams, produce prototypes and user stories, and guide the team through agile sprints, UAT, and Go-Live activities.

Qualifications

• 10+ years CRM experience and practical design ability.
• Ability to translate business needs into implementable Salesforce solutions.
• Proficient at documenting requirements with clear artifacts (diagrams, flowcharts).
• Strong written and visual communication supporting stakeholder alignment.
• Self-directed with the ability to drive multi-track work in a fast-moving project.

Responsibilities

• Participate in business process redesign and roadmap planning for multi-cloud implementations.
• Understand customer processes in detail and map to Salesforce architecture.
• Lead discussions with IT and business partners across organizations.
• Build client relationships and collaborate with internal and external teams.
• Create prototypes, proof of concepts, and mockups to elicit requirements.
• Document user stories and acceptance criteria for agile sprints.
• Support UAT and Go-Live activities including test planning and execution.
• Analyze data requirements and integration points with Salesforce objects or REST endpoints.
• Identify process improvements and opportunities for automation.
• Document workflows with charts, descriptions, and videos.

Skills

CRM experience

Business process redesign

Solution design

Requirements gathering

Written and visual communication

Self-directed

Project management

Data modeling

Systems analysis and design

Industry knowledge

Tools

Process modeling tools

Project management tools

Job description

Salesforce is seeking a proactive Solution Architect to design and configure Salesforce-driven solutions for our Dubai-based projects. You will understand customer business requirements, create detailed solution designs, and scope end-to-end implementations across multi-cloud environments.

You will collaborate with clients and internal teams, produce prototypes and user stories, and guide the team through agile sprints, UAT, and Go-Live activities.