Senior Sales Ops Manager

Amazon Inc.; Dubai; On-site; AED 240,000 - 420,000; Full time

Job summary

Amazon Inc. in Dubai, UAE is seeking a Senior Sales Operations Manager for the Global Sales Strategy & Operations team. You will blend hands-on analytics with operational excellence to support SMB and Scale sales leaders across the region.

You will build insights from diverse data sources, deliver actionable reports, and influence sales strategy with data-driven recommendations. The role requires strong Excel/CRM skills and the ability to partner with global stakeholders.

Qualifications

• Bachelor's degree or equivalent.
• Experience using Microsoft Excel to manipulate and analyze data.
• Experience developing and implementing systems/tools utilized for CRM, revenue reporting, forecasting, Salesforce automation, etc.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent.

Responsibilities

• Data analysis & insights to uncover meaningful business insights.
• Design and deliver regular and on-demand business analytics with stakeholders.
• Maintain monthly health of the business.
• Monitor and evaluate existing performance metrics.
• Transform complex data into actionable recommendations.
• Deliver strategic insights to guide business decisions.

Skills

Strong analytical skills

Stakeholder management

Self-motivation & adaptability

Fast-paced environment

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

Salesforce automation

CRM tools

BI tools

Forecasting

Job description

Job Description :

AWS SMGS is looking for a Senior Sales Operations Manager to join their Global Sales Strategy & Operations team in their Scale team. This role combines hands-on analytics with operational excellence and strategic thinking, where you'll use data analysis and modeling to support Sales Leaders in the SMB and Scale teams. You'll play a key role in maintaining business health and driving data-informed strategic decisions across the region.

This role combines technical expertise with business acumen to analyze complex datasets from multiple sources. You'll be instrumental in delivering insights and intelligence that directly impact our decision-making processes.

Key job responsibilities

Key Focus Areas:

• . Managing sales performance reporting analysis
• . Conducting analysis for trends, observations and developing recommendations for sales strategy across EMEA
• . Creating reports using diverse data sources
• . Delivering actionable insights to EMEA-wide stakeholders

What You'll Bring:

• . Strong technical skills in data extraction and modeling
• . Exceptional organizational abilities and stakeholder relationships
• . Self-motivation and adaptability to work in an ambiguous, fast-paced environment
• . Experience handling large datasets
• . Ability to support multiple sales teams simultaneously

Success in This Role Means:

• . Collaborating effectively with sales teams, operations teams, internal users and world-wide / global counterparts in AWS
• . Developing and implementing new recommendations
• . Creating accurate, impactful reports
• . Communicating complex data insights to both technical and non-technical audiences
• . Supporting SMB and Scale Sales teams with territory analysis and operational activities

A day in the life

The ideal candidate thrives in a dynamic environment, demonstrates strong analytical capabilities, and can translate data into meaningful business insights while maintaining high operational standards.

Key Responsibilities:

• Data Analysis & Insights -
  • o Conduct comprehensive analysis of diverse datasets to uncover meaningful business insights
  • o Design and deliver regular and on-demand business analytics with stakeholders
• Strategic Planning & Reporting
  • o Maintain monthly health of the business
• Metrics & Performance Management
  • o Monitor and evaluate existing performance metrics
  • o Transform complex data into actionable recommendations
• Business Intelligence
  • o Deliver strategic insights to guide business decisions
  • o Provide data-driven recommendations through detailed analysis

About the team

Join our international, diverse team, which is going above and beyond that comprise AWS EMEA's most significant and influential Greenfield and T2K customers. The team is always focused on delivering the best results for our customers by working backwards from their needs. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. The team has extensive visibility to EMEA Directors and Senior Leadership Team given the strategic nature of the role.

Basic Qualifications :

• - Bachelor's degree or equivalent
• - Experience using Microsoft Excel to manipulate and analyze data
• - Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
• - Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred Qualifications :

• - Experience using Salesforce (or other CRM tool) or BI tools
• - Experience presenting to senior leadership

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