Retail Sales Assistant: Elevate Customer Experience

Al-Futtaim; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Al-Futtaim Retail in Dubai seeks a friendly Sales Assistant to greet customers, provide product information and deliver efficient service at the cash wrap. The role focuses on selling, store presentation, and building guest loyalty in a fast-paced retail environment.

You will need a high school degree and 1-2 years of sales experience, good verbal communication, and the ability to stand for long hours. Join a diverse team and contribute to exceptional customer experiences across our brands.

Qualifications

• Strong interpersonal and communication skills.
• Ability to maintain a clean and organized environment.
• Proficiency in sales techniques, including upselling and cross-selling.
• Customer-focused approach with attention to detail.

Responsibilities

• Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
• Provide customers with current relevant information about the product.
• Provide efficient service at the cash wrap, offer gift cards, maintain cash wrap cleanliness, and capture customer information in the database.
• Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
• Sincerely thank all customers for shopping as they exit the store, and invite them back.
• Create a sparkling clean and organized environment by maintaining store standards and cleanliness.
• Ensure adherence to visual presentation standards as assigned by store management.
• Maintain store standards and cleanliness throughout shifts.
• Adhere to dress code to create a positive first impression for customers.

Skills

Interpersonal skills

Communication

Upselling

Customer focus

Education

High School Diploma or equivalent

Job description

Al-Futtaim Retail in Dubai seeks a friendly Sales Assistant to greet customers, provide product information and deliver efficient service at the cash wrap. The role focuses on selling, store presentation, and building guest loyalty in a fast-paced retail environment.

You will need a high school degree and 1-2 years of sales experience, good verbal communication, and the ability to stand for long hours. Join a diverse team and contribute to exceptional customer experiences across our brands.