Senior Relationship Manager

Nawy; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Nawy UAE is building a partner-led real estate business. As Senior Relationship Manager, you will own the commercial relationship network with developers, brokerages, mortgage providers and referral partners, turning introductions into active working partnerships.

You will develop senior relationships, manage commercial and operational requirements, coordinate terms with leadership, onboard partners, maintain CRM records, and report weekly on progress and risks to keep partnerships healthy and

Qualifications

• Minimum 3 years of Dubai/UAE real estate relationship management experience.
• Credibility with developers, brokerages, mortgage providers or related partners; existing UAE network preferred.
• Ability to move commercial relationships from meeting to operational.
• Strong stakeholder communication and follow-up across multiple partners.

Responsibilities

• Build and prioritize a pipeline of partners with clear decision-makers and potential.
• Lead day-to-day relationship development and account planning end-to-end.
• Coordinate commercial terms and agreement execution with leadership and Legal.
• Own partner onboarding from agreement to operational readiness.
• Maintain CRM briefs, action logs, and follow-up cadence to keep commitments visible.
• Coordinate developer inventory and data-feed activation with Product and Operations.
• Manage active accounts through performance reviews and growth plans.
• Report weekly on progress, risks, and decisions.

Skills

Relationship management

Partnership development

CRM

Negotiation

Stakeholder coordination

Tools

CRM systems

Job description

About the role

Nawy UAE is building a partner-led real estate business that connects technology trusted market relationships and disciplined operations The Senior Relationship Manager will build and manage Nawy UAE s network of developers brokerages mortgage and referral partners The role turns introductions into working partnerships through clear agreements trained teams reliable handoff accurate follow-up and measurable account performance

About the role

This role is the day-to-day owner of Nawy UAE s commercial relationship network You will develop senior relationships manage and deliver commercial and operational requirements and keep each partner moving from an initial conversation to an active working relationship Nawy UAE leadership will retain executive positioning major commercial decisions and sensitive escalations You will provide the operating rhythm that makes those relationships productive and scalable

What you will own

• Build and prioritize a pipeline of developers brokerages mortgage providers and referral partners with clear decision-makers next steps and commercial potential
• Lead day-to-day relationship development and account planning from outreach and meeting preparation through negotiation support and follow-up
• Coordinate commercial terms and agreement execution with Nawy UAE leadership Legal and Licensing while maintaining accurate records of decisions requirements and open actions
• Own partner onboarding from agreement to operational readiness including training system access CRM routing response standards escalation paths and live handoff testing
• Maintain the stakeholder CRM meeting briefs action logs and follow-up cadence so commitments blockers and dependencies remain visible and healthy
• Coordinate developer inventory and data-feed activation with Product Data and Operations including freshness completeness and issue resolution
• Manage active accounts through regular performance reviews feedback loops recovery actions and relationship growth plans
• Report weekly on progress evidence risks and decisions and distinguish active partnerships from introductions or informal discussions

• At least three years of relevant Dubai or UAE real estate experience in relationship management, partnerships, key accounts or business development.
• Credibility with developers, brokerages, mortgage providers or related real estate partners; an existing UAE network is strongly preferred.
• Evidence that you can take a commercial relationship beyond the meeting stage and make it operational.
• Strong judgment in stakeholder communication, negotiation support, meeting preparation and persistent follow-up.
• Disciplined use of CRM, action tracking and account reporting across several relationships at once.
• The ability to coordinate across Legal, Product, Data, Sales, Operations, Marketing, Finance and People without losing ownership of the outcome.