Senior Rail Performance Engineer | KPI & Analytics

Roads and Transport Authority; Abu Dhabi; Sur place; AED 201 000 - 312 000; Plein temps

Résumé du poste

Roads and Transport Authority in the United Arab Emirates seeks a Performance Monitoring Specialist to oversee O&M contractor performance for Dubai Metro and Tram, ensuring KPI, SLA compliance and data integrity across projects.

You will support audits, investigations, and strategy development, provide guidance to engineers, monitor daily and monthly reports, and help implement best practices to improve reliability.

Qualifications

• Bachelor’s or Master’s degree in Mechanical or Civil Engineering.
• 1+ year experience with a Master’s degree or 2+ years with a Bachelor’s degree in related field.
• PMP certification preferred.

Responsabilités

• Monitor daily and monthly performance reports from the Service Provider for Dubai Metro and Tram, ensuring data accuracy.
• Evaluate Service Provider performance against contractual KPIs and recommend corrective actions.
• Coordinate with the Chief Engineer on performance issues requiring escalation or contractual action.
• Analyze operational trends, incident reports, and performance statistics to support decision-making.
• Oversee and evaluate engineers’ field audits to ensure reliability of performance data.
• Coordinate with Rail Agency departments to review KPI reports from the Service Provider.
• Support audits and investigations into performance during critical incidents under the Chief Engineer’s direction.
• Participate in emergency response and special event deployments for reporting and escalation.
• Review findings from the RTA Survey performance regime to identify improvement actions.

Connaissances

Performance monitoring

KPI tracking

Data analysis

Stakeholder coordination

Formation

Bachelor’s or Master’s degree in Mechanical or Civil Engineering

Description du poste

Roads and Transport Authority in the United Arab Emirates seeks a Performance Monitoring Specialist to oversee O&M contractor performance for Dubai Metro and Tram, ensuring KPI, SLA compliance and data integrity across projects.

You will support audits, investigations, and strategy development, provide guidance to engineers, monitor daily and monthly reports, and help implement best practices to improve reliability.