Senior Quality & Compliance Specialist - Dubai On-site

Emirates Flight Catering; Dubai; On-site; AED 240,000 - 360,000; Full time

Job summary

Emirates Flight Catering is seeking a Quality Specialist to partner with operations, uphold regulatory and company standards, and drive continuous improvement for product quality and customer satisfaction.

The role emphasizes audits, data-driven reporting, and cross-department collaboration to sustain excellence in food safety and service delivery. On-site Dubai-based position with full-time commitment.

Qualifications

• 6–7 years of experience in Quality Assurance, Quality Management, Operational Excellence, Compliance, Auditing, or Continuous Improvement roles.
• Proven experience in conducting audits, managing inspections, and monitoring compliance against organizational standards and requirements.
• Experience in driving corrective actions, process optimization, and continuous improvement initiatives.

Responsibilities

• Conduct quality audits and manage operational inspections to ensure compliance with established standards.
• Act as a business partner to operational teams, providing quality guidance and support to drive performance improvement.
• Monitor quality performance indicators, analyze trends, and identify opportunities for improvement.
• Investigate non-conformities, customer complaints, and quality deviations, and coordinate corrective and preventive actions.
• Prepare quality reports, dashboards, and insights to support data-driven decision making.
• Facilitate continuous improvement initiatives to enhance product quality, service delivery, and customer satisfaction.
• Ensure adherence to regulatory, food safety, quality, and company requirements.
• Collaborate with stakeholders across departments to foster a culture of quality and operational excellence.

Skills

Analytical skills

Stakeholder management

Communication

Influencing

Education

Bachelor’s degree in Industrial Engineering

Bachelor’s degree in Quality Management

Bachelor’s degree in Business Administration

Bachelor’s degree in Operations Management

Tools

Excel

Power BI

Job description

Emirates Flight Catering is seeking a Quality Specialist to partner with operations, uphold regulatory and company standards, and drive continuous improvement for product quality and customer satisfaction.

The role emphasizes audits, data-driven reporting, and cross-department collaboration to sustain excellence in food safety and service delivery. On-site Dubai-based position with full-time commitment.