Senior Product Manager - Payments Controls

Amazon UAE; Dubai; On-site; AED 357,120 - 535,680; Full time

Job summary

Amazon UAE in Dubai seeks a Senior Product Manager – Payments Controls to own the strategy, roadmap, and scalable controls ensuring accurate processor fees, auditable records, and compliance across emerging markets.

You will partner with engineering, finance, accounting, legal, and operations to translate complex regulatory requirements into reliable product capabilities, driving efficiency and financial integrity.

Qualifications

• Bachelor's degree or equivalent qualification.
• Minimum 5 years in product management, program management, product marketing, business development, or technology.
• Experience delivering products from concept through launch and optimization.

Responsibilities

• Own end-to-end product vision, strategy, and roadmap for automated payments controllership and compliance.
• Develop multi-year product plans aligned with financial, customer, operational, and regulatory requirements.
• Lead the product across engineering and business teams as single-threaded owner.
• Align finance, accounting, legal, compliance, risk, operations, and tech around priorities.
• Expand reconciliation coverage across processors, networks, markets, and fee categories.
• Define automated fee reconciliation, accruals, and reporting processes.
• Build controls for real-time or near real-time fee validation.

Skills

Product management

Payments controllership

Payment reconciliation

Financial controls

Regulatory compliance

Product strategy

Product roadmap

Cross-functional leadership

Stakeholder management

Emerging markets

Payments automation

Education

Bachelor's degree

Job description

Job Snapshot

Role: Senior Product Manager – Payments Controls

Location: Dubai, United Arab Emirates

Industry: Internet

Function: Product Management

Experience: Minimum 5 years

Job Type: Full-time

Position Overview

Senior Product Manager – Payments Controls in Dubai, United Arab Emirates is an internet opportunity focused on automated payment reconciliation, financial controllership, regulatory compliance, and transaction‑level fee validation across emerging markets. Amazon is hiring an experienced product leader to define the strategy, roadmap, and scalable controls required to ensure processor fees are accurate, auditable, contractually compliant, and protected against financial leakage.

Job Details

Country: United Arab Emirates

City: Dubai

Salary: 32,000 – 48,000 (Estimated salary range based on similar jobs in the city; please confirm the final offer with the employer)

Role Context

The Senior Product Manager will serve as the single‑threaded owner of a strategic payments controllership and compliance product supporting Amazon's emerging markets. The platform will validate payment processor, acquirer, and network fees against contracted rate cards while reducing dependence on manual reconciliation. The role combines product strategy, financial controls, automation, compliance, accounting, and payments operations. The successful candidate will work closely with engineering, finance, accounting, legal, compliance, risk, regulatory, and operations teams to convert complex financial and regulatory requirements into reliable product capabilities.

Key Responsibilities

• Own the end‑to‑end product vision, strategy, and roadmap for automated payments controllership and compliance.
• Develop a multi‑year product plan aligned with financial, customer, operational, and regulatory requirements.
• Act as the single‑threaded leader for the product across engineering and business teams.
• Align finance, accounting, legal, compliance, risk, operations, and technology stakeholders around common priorities.
• Expand reconciliation coverage across payment processors, acquirers, networks, markets, and fee categories.
• Move the control environment from partial reconciliation toward transaction‑level validation.
• Define automated mechanisms that compare processor charges with contracted rates.
• Build capabilities that validate fees in real time or near real time.
• Eliminate unnecessary reliance on manual reconciliation and spreadsheet‑based controls.
• Automate payment fee reconciliation, accrual calculation, adjustment, and reporting processes.
• Identify and prevent over‑accrual, under‑accrual, and inaccurate financial recognition.
• Detect rate‑card drift, configuration errors, duplicate fees, and incorrect fee application.
• Develop controls that identify remittance failures and settlement discrepancies before they create losses.
• Establish governance mechanisms that surface financial variance and payment leakage.
• Reduce the time required to investigate, assign, and resolve reconciliation exceptions.
• Monitor service‑level agreement compliance across processors and markets.
• Define escalation workflows for material financial, operational, and compliance risks.
• Translate evolving regulatory requirements into clear product requirements.
• Work with legal, compliance, and regulatory teams to confirm product‑control obligations.
• Ensure product capabilities create reliable audit trails and defensible financial records.
• Define product requirements, user stories, acceptance criteria, and prioritized deliverables.
• Evaluate feature tradeoffs based on financial impact, risk, customer value, and implementation complexity.
• Coordinate end‑to‑end delivery from discovery and design through launch and stabilization.
• Partner with engineering teams on scalable architecture, automation, and data‑quality requirements.
• Work with finance and accounting teams to define reconciliation and accrual logic.
• Develop fee taxonomies that support consistent classification across markets and processors.
• Validate product assumptions using payment, contract, settlement, and transaction data.
• Define key metrics covering accuracy, reconciliation coverage, financial impact, exception volume, and resolution time.
• Monitor customer experience, compliance outcomes, and operational performance.
• Build reporting mechanisms and business reviews that communicate product health.
• Author product narratives, PR‑FAQs, strategy documents, and operational review materials.
• Present roadmap decisions, financial opportunities, risks, and performance to senior leadership.
• Use data‑driven insights to influence investment and prioritization decisions.
• Identify long‑term opportunities to strengthen financial control through product innovation.
• Promote controllership and compliance as core product features that build durable trust.
• Operate effectively in ambiguous situations and drive clarity across competing priorities.

Ideal Profile

• Bachelor's degree or an equivalent recognized qualification.
• Minimum 5 years of experience in product management, program management, product marketing, business development, or technology.
• Demonstrated experience working as a product manager or product owner.
• Proven ownership of product roadmap strategy and definition.
• Experience delivering products from initial concept through launch and ongoing optimization.
• Strong understanding of end‑to‑end product development and feature prioritization.
• Ability to translate complex financial, technical, and regulatory requirements into clear product capabilities.
• Strong analytical judgment and confidence working with detailed financial datasets.
• Ability to understand payment fees, reconciliation logic, accruals, settlements, and rate structures.
• Experience with financial controls, payments, accounting systems, or compliance products is highly advantageous.
• Strong business judgment and ability to quantify financial impact.
• Experience influencing senior leadership using data‑driven analysis.
• Proven ability to work across engineering, finance, accounting, legal, compliance, and operations teams.
• Strong written communication skills for strategy papers, PR‑FAQs, and executive narratives.
• Ability to influence stakeholders without direct authority.
• Strong attention to detail and commitment to financial accuracy.
• Ability to manage ambiguity and establish clear product direction.
• Strong problem‑solving skills and ability to investigate complex control failures.
• Experience defining measurable product and operational performance indicators.
• Ability to balance long‑term strategy with detailed execution.
• Familiarity with regulated financial or payment environments is preferred.
• Experience managing products across multiple markets is advantageous.
• Excellent written and spoken English communication skills.
• Strong ownership, persistence, and commitment to delivering measurable outcomes.

Skills Set

• Product management
• Payments controllership
• Payment reconciliation
• Financial controls
• Regulatory compliance
• Product strategy
• Product roadmap
• End‑to‑end product delivery
• Payment processors
• Payment acquirers
• Card networks
• Transaction‑level validation
• Contracted rate validation
• Fee reconciliation
• Fee taxonomy
• Automated accruals
• Financial leakage detection
• Rate‑card management
• Remittance controls
• Settlement reconciliation
• Variance analysis
• Compliance governance
• Audit trails
• Risk management
• SLA monitoring
• Product requirements
• PR‑FAQ writing
• Strategy documents
• Business reviews
• Data‑driven decision‑making
• Cross‑functional leadership
• Senior stakeholder management
• Emerging markets
• Payments automation