Senior PM, AI-Driven Search & Discovery (MENAT)

Tanqeeb; Abu Dhabi; On-site; AED 220,000 - 320,000; Full time

Job summary

Amazon Now team in MENAT seeks a passionate product leader to own the Search, Discovery, and Personalization CX for A-Now. You will define the product vision and roadmap, leverage AI for faster CX decisions, and run experiments to impact customer and business outcomes.

You will collaborate with Tech, Business, and Program managers, moving quickly to ship high-ownership features and influence stakeholders across the organization.

Qualifications

• 5+ years of product management experience.
• Strong leadership with cross-functional influence.
• Bachelor's degree or above in Computer Science.
• Experience delivering AI products at scale in fast-paced environments.
• Experience working with senior stakeholders.
• Master's degree or equivalent.

Responsibilities

• Own the end-to-end product roadmap for search, discovery, and personalization CX for A-Now.
• Track relevant CX and business metrics, identify gaps, diagnose root causes, and drive improvements with urgency.
• Identify CX gaps, deeply understand customer behavior, and define the right customer experience to address them.
• Take UX decisions independently and drive visual and interaction changes without waiting for a UX designer.
• Leverage AI to accelerate launches, design CX faster, and improve decision quality; bring hands-on experience in building and shipping AI-driven features.
• Design, launch, and analyze experiments using Amazon's experimentation framework; experiment fast when the situation demands it.
• Write clear PRFAQs, product requirements, and business cases; influence engineering, science, and business stakeholders and drive cross-functional alignment quickly.
• Benchmark against regional SICs and global QC players to identify capability gaps and set a higher bar.

Skills

Leadership

Cross-functional collaboration

Prioritization

Data-driven decisions

Education

Bachelor's degree in computer science

Master's degree or equivalent

Job description

Amazon Now team in MENAT seeks a passionate product leader to own the Search, Discovery, and Personalization CX for A-Now. You will define the product vision and roadmap, leverage AI for faster CX decisions, and run experiments to impact customer and business outcomes.

You will collaborate with Tech, Business, and Program managers, moving quickly to ship high-ownership features and influence stakeholders across the organization.