Senior PM - AI-Driven Search & Discovery CX (MENAT)

Careerwebsite; Dubai; On-site; AED 350,000 - 520,000; Full time

Job summary

Amazon Now team seeks a passionate, analytically strong leader to define customer facing products for Quick Commerce in MENAT. You will own the end-to-end roadmap for search, discovery, and personalization CX for A-Now, moving fast, measuring with data, and shipping impactful features.

You will define product vision and roadmap, leverage AI to accelerate launches, run experiments, and drive customer and business outcomes. A high-ownership, fast-paced role awaits.

Qualifications

• 5+ years of product management experience.
• Experience in a fast-paced high-tech environment.
• Experience developing and deploying AI products at scale.
• Bachelor's degree or above in Computer Science.

Responsibilities

• Own the end-to-end product roadmap for search, discovery, and personalization CX for Amazon Now.
• Track CX and business metrics, identify gaps, diagnose root causes, and drive improvements with urgency.
• Identify CX gaps, deeply understand customer behavior, and define the right customer experience to address them.
• Take UX decisions independently and drive visual and interaction changes without waiting for a UX designer.
• Leverage AI to accelerate launches, design CX faster, and improve decision quality; bring hands-on experience in building AI-driven features.
• Design, launch, and analyze experiments using Amazon's experimentation framework.
• Write clear PRFAQs, product requirements, and business cases; influence engineering, science, and business stakeholders.
• Benchmark against regional SICs and global QC players to identify capability gaps and set a higher bar.

Skills

Product management

Data-driven decision making

Cross-functional leadership

AI product development

User experience

Experimentation

Education

Bachelor's degree in Computer Science

Master's degree (preferred)

Job description

Amazon Now team seeks a passionate, analytically strong leader to define customer facing products for Quick Commerce in MENAT. You will own the end-to-end roadmap for search, discovery, and personalization CX for A-Now, moving fast, measuring with data, and shipping impactful features.

You will define product vision and roadmap, leverage AI to accelerate launches, run experiments, and drive customer and business outcomes. A high-ownership, fast-paced role awaits.