Sr. Product Manager , Amazon Now

Amazon Now Team; Dubai; On-site; AED 350,000 - 600,000; Full time

Job summary

Amazon Now team is seeking a Senior Product Manager to own Search Discovery and Personalization CX for A-Now. You will define the product vision and roadmap, leverage data to make decisions, and ship AI-enabled features that enhance customer experience.

This role requires fast decision-making, independent UX choices, and strong cross-functional collaboration across Tech and Business teams. You will be responsible for experiments, metrics tracking, and delivering customer-focused improvements

Qualifications

• 5 years of product management experience.
• Experience leading cross-functional teams and communicating effectively.
• Experience developing AI-enabled products at scale.

Responsibilities

• Own the end-to-end product roadmap for search discovery and personalization CX for A-Now.
• Track CX and business metrics; diagnose gaps and drive improvements with urgency.
• Identify CX gaps; understand customer behavior and define the right experience.
• Make UX decisions and drive visual/interactions changes without a UX designer.
• Leverage AI to accelerate launches and improve decision quality.
• Design, launch and analyze experiments using Amazon’s experimentation framework.
• Write PRFAQs, product requirements and business cases; align stakeholders.
• Benchmark against regional and global players to raise capability standards.

Skills

Product management

Leadership

Data-driven decisions

AI product experience

Education

Bachelor's degree in Computer Science

Masters degree or equivalent

Tools

Experimentation framework (Amazon)

Job description

Amazon Now team is looking for a passionate analytically strong and innovative leader to help us define customer facing products for Quick Commerce in MENAT.

We are looking for an experienced customer-obsessed product leader to join us. You will be a part of the Product team within Quick Commerce in Amazon MENA working closely with Tech Business Program managers. We are looking for a Senior Product Manager to own Search Discovery and Personalization CX for A-Now. This is a high-ownership fast-moving role for someone who moves quickly decides with data and ships.

You will define the product vision and roadmap for search relevance ranking search CS and discovery. You will leverage AI to move faster make UX and CX decisions independently design and run experiments and directly drive customer and business outcomes. This role drives consensus quickly and moves.

Key job responsibilities

1. 1. Own the end-to-end product roadmap for search discovery and personalization CX for A-Now
2. 2. Track relevant CX and business metrics identify gaps diagnose root causes and drive improvements with urgency
3. 3. Identify CX gaps deeply understand customer behavior and define the right customer experience to address them
4. 4. Take UX decisions independently and drive visual and interaction changes without waiting for a UX designer
5. 5. Leverage AI to accelerate launches design CX faster and improve decision quality; bring hands-on experience in building and shipping AI-driven features
6. 6. Design launch and analyze experiments using Amazons experimentation framework; experiment fast when the situation demands it
7. 7. Write clear PRFAQs product requirements and business cases; influence engineering science and business stakeholders and drive cross-functional alignment quickly
8. 8. Benchmark against regional SICs and global QC players to identify capability gaps and set a higher bar

• - 5 years of product management experience
• - Experience as a strong leader who can prioritize well communicate clearly and effectively influence across cross-functional teams
• - Bachelors degree or above in Computer Science
• - Experience in a fast-paced high-tech company or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
• - Experience developing deploying and managing AI products at scale
• - Experience working across functional teams and senior stakeholders
• - Masters degree or equivalent

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Required Experience

Senior IC