Senior Payment Investigation & Reconciliation Specialist

First Abu Dhabi Bank (FAB); Abu Dhabi; Vor Ort; AED 180.000 - 240.000; Vollzeit

Zusammenfassung

First Abu Dhabi Bank (FAB) is seeking a Senior Officer, Payment Investigation to manage payment exceptions, reconcile Nostro and internal accounts, and investigate discrepancies related to non-receipt or defaulted funds. The role contributes to risk mitigation, timely reporting, and accurate account monitoring to support internal and external customers.

You will follow BAU timelines, escalation matrices, and reconciliation procedures, while ensuring timely escalation and clear communication with

Qualifikationen

• Bachelor’s degree in Business Economics, Commerce, Accounting, Finance or a related discipline.
• 3–5 years of relevant banking-sector experience.
• At least 3 years of experience in a similar role involving account reconciliation.
• Practical experience in Cards, Nostro, and internal account reconciliation.
• Knowledge of IntelliMatch or similar reconciliation systems.
• Knowledge of SWIFT standards, MT940 and MT950 messages.
• Experience in exception management, payment investigation, operational risk, and MIS reporting.

Aufgaben

• Reconcile Nostro, Inter-Branch, General Ledger, card, ATM, CDM, and other assigned accounts.
• Verify ledger entries match bank statements and branch ledger entries.
• Investigate outstanding items, payment discrepancies, overdrafts, deal-rounding differences, and non-receipt of funds.
• Follow up with branches, departments, business units, and correspondent banks until items are resolved.
• Escalate payment exceptions according to BAU timelines and escalation matrices.
• Initiate and manage exception-related correspondence via the ITRACS interface.
• Ensure outstanding items are reflected in the reconciliation system.
• Prepare SWIFT messages for follow-up with correspondent banks.
• Support monthly settlement of deal-rounding differences due to exchange-rate variations.
• Prepare daily MIS reports, dashboards, and traffic-light reports.
• Maintain daily tick lists and timely completion of activities.
• Escalate operational risks and incomplete tasks to management.
• Ensure records and supporting documents are updated daily.
• Respond promptly to inquiries from internal and external customers.
• Assist workload distribution and provide coverage during leave.

Kenntnisse

Nostro reconciliation

Inter-branch reconciliation

SWIFT MT940/MT950

IntelliMatch

MIS reporting

Payment investigation

Operational risk controls

Cash/GL reconciliation

Ausbildung

Bachelor's degree in Business Economics, Commerce, Accounting, Finance

Tools

IntelliMatch

Jobbeschreibung

First Abu Dhabi Bank (FAB) is seeking a Senior Officer, Payment Investigation to manage payment exceptions, reconcile Nostro and internal accounts, and investigate discrepancies related to non-receipt or defaulted funds. The role contributes to risk mitigation, timely reporting, and accurate account monitoring to support internal and external customers.

You will follow BAU timelines, escalation matrices, and reconciliation procedures, while ensuring timely escalation and clear communication with