Senior Officer, Fraud Awareness & Training

First Abu Dhabi Bank FAB; Abu Dhabi; On-site; AED 180,000 - 240,000; Full time

Job summary

First Abu Dhabi Bank FAB seeks a Senior Officer OFM Training Awareness & Capability Building to lead awareness, communications, and capability building across Operational Fraud and Model Risk Management. The role supports implementation of OFM frameworks, standards and risk culture initiatives, developing annual awareness plans and engaging staff, customers and vendors.

You will craft targeted content with SMEs, ensure concise materials, explore new channels, and coordinate internal and external

Qualifications

• Bachelor's degree in business, finance, law, or related discipline.
• 2 years of relevant experience in banking.
• Knowledge of bank products, channels and services.
• Working knowledge of operational risk in banking.
• Strong administrative, multitasking and organizational skills.
• Experience in crafting and delivering communications and training material.
• Strong communication and presentation skills.

Responsibilities

• Identify fraud trends with SMEs to create relevant awareness content.
• Lead fraud awareness communications for staff, customers, vendors.
• Craft and deliver targeted operational risk awareness content.
• Ensure awareness material is concise and clear.
• Recommend new channels to reach the audience.
• Support bank employee training programs and draft material.
• Coordinate with external parties for fraud trainings.
• Prepare and deliver awareness campaigns for International Fraud Awareness Week.
• Support OFM TAC and wider OFM team activities.
• Work within Group policies and governance frameworks.

Skills

Communication skills

Presentation skills

Administrative skills

Training material development

Multitasking

Education

Bachelor's degree in business/Finance/Law or related discipline

Job description

JOB SUMMARY INTRODUCTION Senior Officer OFM Training Awareness amp Capability Building

The OFM Training Awareness amp Capability function is responsible for awareness communication education and capability building activities across Operational Fraud and Model Risk Management The function supports the implementation and adoption of OFM frameworks policies and standards but does not own policy development methodology design governance oversight regulatory issue management risk appetite audit governance or independent challenge activities These responsibilities remain with OFM Framework amp Governance and the relevant OFM domain teams The Training amp Awareness roles is positioned as OFM enablement and risk culture roles focused on awareness communications education and capability building The purpose of the job is to instil a culture of vigilance awareness and capability building activities which helps protect the organization employees customers and its stakeholders

KEY RESPONSIBILITIES Policies Systems Processes amp Procedures

• Follow all relevant departmental policies processes standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
• Demonstrate compliance to organisation s values and ethics at all times to support the establishment of a value drive culture within the bank
• Continuous Improvement Contribute to the identification of opportunities for continuous improvement and sustainability of systems processes and practices considering global standards productivity improvement and cost reduction
• Reporting Assist in the preparation of timely and accurate statements and reports to meet department requirements policies and quality standards

Specific Accountabilities

• Support with Operational Risk Advisory amp Oversight investigators strategy manager and other SME s to identify fraud trends which will help to create awareness content that is relevant
• Keep updated on evolving trends and lead the Training Awareness amp Capability building communications for customer staff vendors and creating newsletters on fraud related news and prepare an annual fraud awareness plan for the year
• Support and coordinate with subject matter experts to aid in crafting and delivering targeted operational risk awareness communications for customers staff and third party vendors
• Ensure that all awareness material is succinct to ensuring clarity and ease of comprehension
• Identify and make recommendations to the line manager on new and innovative channels of communication to reach the target audience
• Support internal training programs for bank employees and draft material relevant to targeted groups of employees
• Coordinate and support with external parties for fraud trainings either internally or externally as if required
• Support with the preparation of material and coordinating the delivery of the awareness campaign related to the International Fraud Awareness Week
• Supporting all OFM TAC and the wider OFM team activities as when required
• Functions within the framework and boundaries of Group policies as well as overall organisational and governance frameworks

REQUIREMENTS / QUALIFICATIONS

• Bachelor s degree in business, Finance, Law, or a related discipline.
• 2 years relevant experience in the banking sector.
• Working knowledge of bank products, channels and services.
• Working knowledge of Operational Risk in the banking sector.
• Strong administrative skills and ability to multitask.
• Experience in crafting and delivery of communications and training material.
• Strong communication and presentation skills.