Senior Officer - CEO Office

Roads and Transport Authority (Dubai); Dubai; On-site; AED 89,000 - 156,000; Full time

Job summary

Roads and Transport Authority (Dubai) seeks an experienced admin and HR professional to align departmental activities with policies, standards and information security requirements, while monitoring KPIs and audits. You will coordinate HR onboarding, resignations, training records, and advise managers on policy updates, plus handle clerical tasks, correspondence, attendance, and archives.

The role requires 2+ years with a Bachelor's or 4+ years with a Diploma, offering a dynamic environment in

Qualifications

• Bachelor's degree or Diploma in Business Administration, Office Management, or Human Resources.
• 2+ years of experience for Bachelor’s degree holders.
• 4+ years of experience for Diploma holders.

Responsibilities

• Ensure departmental administrative activities align with policies, quality standards, and information security requirements
• Monitor KPIs and maintain readiness for audits and compliance reviews
• Coordinate HR formalities including onboarding, resignations, and training records
• Advise managers on HR and administrative policy updates
• Provide clerical support including transcription and drafting official letters
• Supervise daily office administration and equipment readiness
• Review and approve departmental correspondence and reports
• Oversee attendance records and leave requests
• Maintain and update digital and physical departmental archives
• Coordinate meeting scheduling, agendas, and minutes
• Track and replenish office resources and stationery
• Follow up with stakeholders to secure required documentation and approvals
• Maintain and update databases and tracking systems
• Support the use of digital tools and automation systems
• Review clerical processes and recommend improvements for efficiency
• Ensure corrective actions from audits are properly addressed

Education

Bachelor's degree in Business Administration

Diploma in Office Management or Human Resources

Job description

Responsibilities

Strategy

• Ensure departmental administrative activities align with policies, quality standards, and information security requirements
• Monitor KPIs and maintain readiness for audits and compliance reviews
• Coordinate HR formalities including onboarding, resignations, and training records
• Advise managers on HR and administrative policy updates

Operations

• Provide clerical support including transcription and drafting official letters
• Supervise daily office administration and equipment readiness
• Review and approve departmental correspondence and reports
• Oversee attendance records and leave requests
• Maintain and update digital and physical departmental archives
• Coordinate meeting scheduling, agendas, and minutes
• Track and replenish office resources and stationery
• Follow up with stakeholders to secure required documentation and approvals

Process/Product Improvement

• Maintain and update databases and tracking systems
• Support the use of digital tools and automation systems
• Review clerical processes and recommend improvements for efficiency
• Ensure corrective actions from audits are properly addressed

Requirements

• Bachelor's degree or Diploma in Business Administration, Office Management, or Human Resources
• 2+ years of experience for Bachelor's degree holders
• 4+ years of experience for Diploma holders