Senior Officer - Cards Application Processing (Emiratization)

DIB; Dubai; On-site; AED 167,000 - 234,000; Full time

Job summary

DIB is seeking a capable candidate to join its operations team in Dubai to validate card applications in FinnOne and ensure timely regulatory reporting. You will perform functions with accuracy, maintain SLA commitments, and support compliant processing of transactions.

The role requires collaboration across departments to resolve queries promptly and uphold service quality. Ideal candidates hold a Bachelor's degree in business administration with 3–4 years of relevant experience and a strong

Qualifications

• Minimum 3-4 years in relevant field.
• Bachelor degree in business administration.

Responsibilities

• Validate Card applications Data captured in FinnOne.
• Execute all relevant functions in the unit with accuracy and efficiency and with adherence to Service Level Agreements.
• Assist in ensuring that all required Regulatory and other periodic Reports / MIS are prepared and submitted on due dates.
• Ensure that activities are performed as per Service Level Agreement between Business and the Unit and quality service is provided to both internal and external customers.
• Assist in ensuring that all processes in the Unit are compliant with Central Bank, VISA International, and DIB rules and regulations in processing of transactions and documentation.
• Ensure proper follow up and timely resolution of queries received from other department of the Bank.
• All the above accountabilities includes but not limited to any additional/new tasks or responsibilities assigned by the line Manager.

Education

Bachelor degree in business administration

Job description

• Validate Card applications Data captured in FinnOne.
• Execute all relevant functions in the unit with accuracy and efficiency and with adherence to Service Level Agreements.
• Assist in ensuring that all required Regulatory and other periodic Reports / MIS are prepared and submitted on due dates.
• Ensure that activities are performed as per Service Level Agreement between Business and the Unit and quality service is provided to both internal and external customers.
• Assist in ensuring that all processes in the Unit are compliant with Central Bank, VISA International, and DIB rules and regulations in processing of transactions and documentation.
• Ensure proper follow up and timely resolution of queries received from other department of the Bank.
• All the above accountabilities includes but not limited to any additional/new tasks or responsibilities assigned by the line Manager.

Work Experience:

• Minimum 3-4 years in relevant field.

Education:

• Minimum Bachelor degree in business administration.