Senior Ocean Freight Export Lead

DHL; Abu Dhabi; On-site; Confidential; Full time

Benefits offered by this job

Opportunities in a global company

Further career development

Competitive salary

Job summary

DHL Global Forwarding is seeking an Ocean Freight Export Senior Specialist in Dubai, United Arab Emirates. This role involves leading shipment execution, serving as the main customer contact, and optimizing profitability through strategic routing and accurate invoicing.

The position emphasizes compliance, process improvements, and strong client relationships to ensure service excellence and customer loyalty in a global logistics environment.

Qualifications

• Bachelor’s degree or equivalent experience/qualification.

Responsibilities

• Coordinate shipment level activities including receipt of customer booking, documentation requirements, and related local/international transport.
• Act as Customer first point of contact for shipment information, exception/complaint management and claims.
• Manage shipment routing and assignments to ensure service commitments and profit maximization.
• Ensure compliance with regulatory procedures relating to commodity and locations for shipments.
• Build relationships with customers, identify upsell opportunities, and conduct customer visits to retain clients.

Education

Bachelor’s Degree or equivalent experience/qualification

Job description

DHL Global Forwarding is seeking an Ocean Freight Export Senior Specialist in Dubai, United Arab Emirates. This role involves leading shipment execution, serving as the main customer contact, and optimizing profitability through strategic routing and accurate invoicing.

The position emphasizes compliance, process improvements, and strong client relationships to ensure service excellence and customer loyalty in a global logistics environment.