Dubai-Based Senior Ocean Freight Export Lead

DHL Global Forwarding; Dubai; On-site; AED 280,000 - 360,000; Full time

Job summary

DHL Global Forwarding is seeking an Ocean Freight Export Senior Specialist in Dubai, United Arab Emirates. Lead shipment execution, act as the primary customer contact, and optimize routing, invoicing, and compliance while driving profitability and service excellence across ocean freight operations.

You will build strong client relationships, resolve issues promptly, and contribute to process improvements in a global logistics environment.

Qualifications

• Bachelor’s Degree or equivalent experience/qualification.
• More than 2 years of experience in Ocean Freight operations.

Responsibilities

• Coordinate shipment level activities from customer booking to international transport.
• Act as main contact for customers on shipment information and claims.
• Manage routing, invoicing, and documentation to meet service commitments and profitability.
• Ensure regulatory compliance and improve processes for efficiency.
• Build relationships with customers and identify upsell opportunities.
• Support less experienced colleagues with guidance.

Education

Bachelor’s Degree or equivalent experience/qualification

Job description

DHL Global Forwarding is seeking an Ocean Freight Export Senior Specialist in Dubai, United Arab Emirates. Lead shipment execution, act as the primary customer contact, and optimize routing, invoicing, and compliance while driving profitability and service excellence across ocean freight operations.

You will build strong client relationships, resolve issues promptly, and contribute to process improvements in a global logistics environment.