Senior Merchandising Operations Assistant-Temporary Contract (1 year)

Ounass; Dubai; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

Dynamic workplace culture

Professional development opportunities

Competitive salary and benefits

Employee discounts

Job summary

Ounass in Dubai is seeking a Senior Merchandising Administration Assistant to provide essential admin and operational support to the Merchandising team. You will manage product, PO and inventory data across systems, ensuring accuracy from order placement to delivery and online launch.

The role requires 3–5 years in merchandising administration, strong Excel and ERP skills, and excellent attention to detail. Luxury retail experience is a plus, with a collaborative, fast-paced environment.

Qualifications

• 3–5 years of merchandising administration or equivalent experience.
• Experience with purchase orders, inventory data and ERP systems.
• Excellent attention to detail and analytical skills.
• Strong communication and stakeholder management abilities.
• Fluency in English; luxury retail experience is a plus.

Responsibilities

• Maintain product, purchase-order and inventory data across systems.
• Prepare and update purchase orders with accurate details.
• Coordinate with Buyers, Merchandisers and Planners for status updates.
• Follow up with suppliers on orders, shipments and invoices.
• Support reconciliation of POs, deliveries and inventory records.
• Prepare weekly stock reports and order summaries.
• Ensure product information is accurate for online launches.

Skills

Merchandising administration

Purchase-order management

Inventory control

ERP systems

Excel

Communication skills

Attention to detail

Education

Bachelor's degree in Fashion, Merchandising, Business Administration, Retail

Tools

ERP systems

Inventory management software

Order processing systems

Job description

Job Overview

The Senior Merchandising Administration Assistant will provide high-quality administrative and operational support to the Merchandising team, helping maintain accurate product, purchase-order and inventory information across assigned categories. Working closely with Buying, Planning, Supply Chain, Warehouse, Finance, Content and other cross-functional teams, the role will support the smooth flow of merchandise from order placement through to delivery, receipt and online launch. The successful candidate will be highly organised, detail-oriented and confident managing multiple priorities in a fast-paced luxury fashion environment.

Key Responsibilities

• Maintain accurate product, purchase-order and inventory information across relevant systems, trackers and databases.
• Support the creation, maintenance and updating of purchase orders, ensuring product details, quantities, prices, currencies and delivery dates are recorded correctly.
• Review administrative processes and data entries completed by junior team members, helping to ensure accuracy and consistency.
• Work closely with Buyers, Assistant Buyers, Merchandisers and Planners to maintain order trackers and provide regular status updates.
• Follow up with suppliers regarding order confirmations, delivery timelines, shipping documentation, invoices and outstanding information.
• Coordinate with Warehouse and Logistics teams to monitor inbound shipments and investigate delivery discrepancies, shortages, overages or damaged merchandise.
• Support the processing of product receipts, cancellations, returns to vendors, transfers and other inventory adjustments.
• Assist with the reconciliation of purchase orders, invoices, deliveries and inventory records, escalating discrepancies where required.
• Prepare and maintain weekly reports, stock updates, order summaries and administrative analysis for the Merchandising and Buying teams.
• Maintain accurate product information, including descriptions, pricing, sizing, colour, composition, country-of-origin and sustainability details.
• Coordinate with Content, Production and Creative teams to ensure product information and assets are complete and available for online launches.
• Support the resolution of system, product or order-related issues by liaising with relevant internal teams and external partners.
• Assist with supplier onboarding, vendor documentation and the maintenance of brand and supplier records.
• Act as a knowledgeable point of contact for merchandising administration queries and provide guidance to less experienced team members where appropriate.
• Identify opportunities to improve processes, reporting, data quality and the efficiency of merchandising administration.
• Ensure all administrative tasks are completed accurately, proactively and within agreed timelines.

What We’re Looking For

• A bachelor’s degree in Fashion, Merchandising, Business Administration, Retail or a related field would be an advantage.
• 3–5 years of experience in merchandising administration, buying administration, retail operations or a similar role, preferably within fashion or luxury retail.
• Previous experience supporting or coordinating merchandising processes within a fast-paced retail environment.
• Strong knowledge of purchase-order management, product lifecycle, inventory control and retail operations.
• Excellent attention to detail, with the ability to maintain accurate records and identify data discrepancies.
• Strong organisational skills, with the ability to manage multiple tasks, priorities and deadlines effectively.
• Experience reviewing data and administrative work, with the confidence to provide guidance and support to colleagues.
• Strong analytical and problem-solving skills, with a proactive and solutions-focused approach.
• Excellent written and verbal communication skills, with the ability to build effective relationships with suppliers and cross-functional stakeholders.
• Proficiency in Microsoft Office, particularly Excel, including the ability to manage and analyse large data sets.
• Experience using ERP, merchandising, inventory-management or order-processing systems.
• Ability to work independently as well as collaboratively within a team.
• Ability to perform effectively in a fast-paced, deadline-driven environment.
• Fluency in English.
• An interest in luxury fashion, retail and product merchandising.

What We Offer

• A dynamic and collaborative workplace culture.
• Opportunities for professional development and career growth.
• Competitive salary and comprehensive employee benefits.
• Employee discounts and access to exclusive product promotions.