Senior Merchandising Operations Assistant

Ounass; Dubai; On-site; AED 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Comprehensive employee benefits

Job summary

Ounass is seeking a Senior Merchandising Administration Assistant to support the Merchandising team in Dubai. You will manage product, PO, and inventory data, collaborate with Buyers and Planners, and help ensure timely online launches in a fast-paced luxury fashion environment.

The role emphasizes accuracy, organisation, and cross-functional coordination across Buying, Planning, Supply Chain, and Content teams. Fluency in English is required and prior ERP experience is valuable.

Qualifications

• 3–5 years of experience in merchandising administration, buying administration, retail operations or a similar role.
• Bachelor's degree in Fashion, Merchandising, Business Administration, Retail or related field.
• Experience supporting or coordinating merchandising processes within a fast-paced retail environment.
• Strong knowledge of purchase-order management, product lifecycle, inventory control and retail operations.
• Excellent attention to detail and ability to maintain accurate records and identify data discrepancies.
• Strong organisational and multi-tasking skills with deadlines.
• Experience reviewing data and providing guidance to colleagues.
• Fluency in English with excellent written and verbal communication skills.
• Proficiency in Microsoft Excel and ERP or similar systems.

Responsibilities

• Maintain accurate product, purchase-order and inventory information across systems, trackers and databases.
• Support creation, maintenance and updating of purchase orders with correct product details, quantities, prices and delivery dates.
• Review data entries for accuracy and consistency by junior team members.
• Collaborate with Buyers, Assistant Buyers, Merchandisers and Planners to maintain order trackers and provide status updates.
• Coordinate with Warehouse and Logistics to monitor inbound shipments and resolve discrepancies.
• Assist with processing receipts, cancellations, returns, transfers and other inventory adjustments.
• Assist reconciliation of orders, invoices and deliveries and escalate discrepancies.
• Prepare weekly reports, stock updates and administrative analysis for Merchandising and Buying teams.
• Maintain product information including descriptions, pricing, sizing, colour and country-of-origin.
• Coordinate with Content, Production and Creative teams for online launches.
• Support supplier onboarding and vendor record maintenance.
• Act as a point of contact for merchandising administration and guide junior staff.
• Identify opportunities to improve processes and data quality.

Skills

Purchase-order management

Product lifecycle

Inventory control

Retail operations

Excel (Microsoft Office)

ERP systems

Data analysis

Communication skills

Education

Bachelor’s degree in Fashion, Merchandising, Business Administration, Retail or related field

Tools

ERP systems

Inventory management systems

Order-processing systems

Microsoft Excel

Job description

Job Description:

Job Overview

The Senior Merchandising Administration Assistant will provide high-quality administrative and operational support to the Merchandising team, helping maintain accurate product, purchase-order and inventory information across assigned categories. Working closely with Buying, Planning, Supply Chain, Warehouse, Finance, Content and other cross-functional teams, the role will support the smooth flow of merchandise from order placement through to delivery, receipt and online launch. The successful candidate will be highly organised, detail-oriented and confident managing multiple priorities in a fast-paced luxury fashion environment.

• Maintain accurate product, purchase-order and inventory information across relevant systems, trackers and databases.
• Support the creation, maintenance and updating of purchase orders, ensuring product details, quantities, prices, currencies and delivery dates are recorded correctly.
• Review administrative processes and data entries completed by junior team members, helping to ensure accuracy and consistency.
• Work closely with Buyers, Assistant Buyers, Merchandisers and Planners to maintain order trackers and provide regular status updates.
• Follow up with suppliers regarding order confirmations, delivery timelines, shipping documentation, invoices and outstanding information.
• Coordinate with Warehouse and Logistics teams to monitor inbound shipments and investigate delivery discrepancies, shortages, overages or damaged merchandise.
• Support the processing of product receipts, cancellations, returns to vendors, transfers and other inventory adjustments.
• Assist with the reconciliation of purchase orders, invoices, deliveries and inventory records, escalating discrepancies where required.
• Prepare and maintain weekly reports, stock updates, order summaries and administrative analysis for the Merchandising and Buying teams.
• Maintain accurate product information, including descriptions, pricing, sizing, colour, composition, country-of-origin and sustainability details.
• Coordinate with Content, Production and Creative teams to ensure product information and assets are complete and available for online launches.
• Support the resolution of system, product or order-related issues by liaising with relevant internal teams and external partners.
• Assist with supplier onboarding, vendor documentation and the maintenance of brand and supplier records.
• Act as a knowledgeable point of contact for merchandising administration queries and provide guidance to less experienced team members where appropriate.
• Identify opportunities to improve processes, reporting, data quality and the efficiency of merchandising administration.
• Ensure all administrative tasks are completed accurately, proactively and within agreed timelines.

What We’re Looking For

• A bachelor’s degree in Fashion, Merchandising, Business Administration, Retail or a related field would be an advantage.
• 3–5 years of experience in merchandising administration, buying administration, retail operations or a similar role, preferably within fashion or luxury retail.
• Previous experience supporting or coordinating merchandising processes within a fast-paced retail environment.
• Strong knowledge of purchase-order management, product lifecycle, inventory control and retail operations.
• Excellent attention to detail, with the ability to maintain accurate records and identify data discrepancies.
• Strong organisational skills, with the ability to manage multiple tasks, priorities and deadlines effectively.
• Experience reviewing data and administrative work, with the confidence to provide guidance and support to colleagues.
• Strong analytical and problem-solving skills, with a proactive and solutions-focused approach.
• Excellent written and verbal communication skills, with the ability to build effective relationships with suppliers and cross-functional stakeholders.
• Proficiency in Microsoft Office, particularly Excel, including the ability to manage and analyse large data sets.
• Experience using ERP, merchandising, inventory-management or order-processing systems.
• Ability to work independently as well as collaboratively within a team.
• Ability to perform effectively in a fast-paced, deadline-driven environment.
• Fluency in English.
• An interest in luxury fashion, retail and product merchandising.

What We Offer

• A dynamic and collaborative workplace culture.
• Opportunities for professional development and career growth.
• Competitive salary and comprehensive employee benefits.
• Employee discounts and access to exclusive product promotions.