Senior Logistics & Delivery Operations Lead

eMinds; Dubai; On-site; AED 320,000 - 400,000; Full time

Job summary

eMinds is seeking a Sr Operation In-Charge – Fulfillment & Delivery to spearhead end-to-end logistics for its Dubai-based division. You will manage inbound/outbound transport, warehousing, last-mile delivery, and customer service under the Head of Logistics.

Lead a 30–80 strong team, drive KPI performance across OTIF, fill rate, and inventory accuracy, while implementing cost-saving and efficiency initiatives in a fast-paced setting.

Qualifications

• Bachelor's degree in Business Administration or related field.
• 4+ years in Logistics (Last-Mile Delivery & Warehouse).
• Strong leadership and management skills to motivate a high-performing team.
• Fluent in Arabic and English (written and spoken).
• Knowledge of logistics processes, transportation modes, and supply chain principles.
• Proficiency in logistics management systems (WMS, TMS, ERP).

Responsibilities

• Oversee end-to-end logistics operations across inbound/outbound transport, warehousing, last-mile delivery, distribution, and customer service.
• Lead and supervise 30–80 staff including drivers, riders, and warehouse personnel; track operational KPIs (OTIF, fill rate, SLA).
• Develop and implement strategic plans to optimize logistics efficiency, reduce costs, and improve service levels.
• Coordinate with procurement, sales, and customer service to align logistics activities and ensure regulatory compliance.

Skills

Leadership

Team management

Arabic proficiency

English proficiency

Strategic thinking

Data-driven decisions

Education

Bachelor's degree in Business Administration or related field

Tools

WMS

TMS

ERP

Job description

eMinds is seeking a Sr Operation In-Charge – Fulfillment & Delivery to spearhead end-to-end logistics for its Dubai-based division. You will manage inbound/outbound transport, warehousing, last-mile delivery, and customer service under the Head of Logistics.

Lead a 30–80 strong team, drive KPI performance across OTIF, fill rate, and inventory accuracy, while implementing cost-saving and efficiency initiatives in a fast-paced setting.