Delivery Ops Lead: Optimize Routes, Fleet & Data

JINGDONG Logistics; Dubai; On-site; AED 90,000 - 130,000; Full time

Job summary

JINGDONG Logistics is seeking a Delivery Operations Specialist in Dubai to optimize end-to-end delivery processes, coordinate carriers and fleet resources, and monitor performance metrics. You will drive efficiency, reduce costs, and ensure timely deliveries for a fast-paced e-commerce logistics environment.

The role requires 3–5+ years in logistics operations with strong KPI tracking, route optimization, and carrier management capabilities.

Qualifications

• 3–5+ years of experience in logistics operations, last-mile delivery, or supply chain management.
• Strong understanding of logistics KPI tracking and route optimization.
• Experience managing large vendor networks and cross-functional teams.

Responsibilities

• Analyze operation processes for each delivery segment and standardize norms to improve efficiency and reduce costs.
• Coordinate carriers and self-operated fleet resources; plan dispatch and optimize resources.
• Monitor delivery timeliness and on-time rate; handle order anomalies and emergencies with action plans.
• Establish carrier evaluation, conduct regular inspections, and provide training to improve service quality and compliance.
• Analyze delivery data and collaborate with multiple departments to drive process improvements.

Skills

logistics KPI tracking

route optimization tools

carrier management

vendor network management

cross-functional leadership

Job description

JINGDONG Logistics is seeking a Delivery Operations Specialist in Dubai to optimize end-to-end delivery processes, coordinate carriers and fleet resources, and monitor performance metrics. You will drive efficiency, reduce costs, and ensure timely deliveries for a fast-paced e-commerce logistics environment.

The role requires 3–5+ years in logistics operations with strong KPI tracking, route optimization, and carrier management capabilities.