Senior Infrastructure Leader - Data Center & DR Ops
Intertec Systems
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Job summary
Intertec Systems in Dubai seeks an experienced Infrastructure Technical Manager to lead enterprise-scale IT infrastructure operations in the region. This senior role requires hands-on leadership of hybrid environments, data centers, VMware, HCI, storage, backup, and networking, with a focus on service delivery and governance.
You will oversee DR, BCP, incident management, SLA/KPI compliance, capacity planning, technology refreshes, and 24x7 operations, mentoring multi-tier teams and driving
Qualifications
- 20+ years in IT infrastructure (enterprise level)
- 5-7 years in senior technical leadership roles
- Strong hands-on VMware, data centers, HCI, storage and backup experience
- Proven ITIL service delivery, SLA governance and incident handling
Responsibilities
- Lead end-to-end infrastructure operations across data centers, VMware environments, HCI, servers, storage and backup solutions.
- Oversee enterprise networking, Windows and Linux administration, Active Directory, and email infrastructure.
- Drive lifecycle management, capacity planning, performance optimization, and technology refresh initiatives.
- Manage major incidents, conduct RCA, oversee problem management, and ensure SLA/KPI compliance.
- Lead DR exercises, BCP, and compliance initiatives.
- Mentor and develop multi-tier technical teams supporting 24x7 operations.
- Drive governance, continuous service improvements and stakeholder engagement.
Skills
Education
Tools
Job description
Intertec Systems in Dubai seeks an experienced Infrastructure Technical Manager to lead enterprise-scale IT infrastructure operations in the region. This senior role requires hands-on leadership of hybrid environments, data centers, VMware, HCI, storage, backup, and networking, with a focus on service delivery and governance.
You will oversee DR, BCP, incident management, SLA/KPI compliance, capacity planning, technology refreshes, and 24x7 operations, mentoring multi-tier teams and driving
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