Senior Immigration Consultant

Tanqeeb; Abu Dhabi; On-site; AED 112,000 - 190,000; Full time

Job summary

Tanqeeb in Abu Dhabi seeks a dedicated Immigration Consultant to assist clients with visa, residency, and work permit processes. You will conduct consultations, assess eligibility, prepare documents, and liaise with authorities to ensure timely submissions.

You will manage confidential records, communicate progress to clients, and stay updated on evolving immigration policies while meeting service and compliance standards.

Qualifications

• Bachelor’s degree in a relevant field preferred.
• Experience in immigration consultancy or visa processing.
• Knowledge of visa and immigration procedures.
• Excellent communication and interpersonal skills.
• Strong attention to detail and document-management skills.
• Ability to handle confidential client information professionally.
• Good organizational and time-management skills.
• Proficiency in Microsoft Office and relevant CRM or case-management systems.
• Ability to work under pressure and manage multiple client cases simultaneously.
• Fluency in English; knowledge of additional languages is an advantage.

Responsibilities

• Consult with clients to understand immigration goals and requirements.
• Assess eligibility for visa, immigration, residency, or work permit programs.
• Provide guidance on procedures, timelines, and documentation.
• Prepare and organize visa and immigration documents.
• Assist clients in completing forms and supporting documents.
• Monitor progress and provide regular updates.
• Communicate with authorities, embassies, consulates, and government departments as needed.
• Identify missing or incomplete documents and advise corrective actions.
• Maintain confidential client records.
• Ensure submissions comply with applicable immigration laws and procedures.
• Stay updated on changes to immigration laws, visa requirements, policies, and government procedures.
• Handle inquiries, follow-ups, and complaints professionally.
• Meet team targets while maintaining high standards of service and compliance.
• Coordinate with sales, administration, legal, and documentation teams.

Skills

Immigration consultancy

Customer service

Communication

Documentation management

CRM systems

Attention to detail

MS Office

Multilingual

Education

Bachelor’s degree in Business Administration, Law, International Relations, or related field

Tools

CRM systems

Job description

Job description

Key Responsibilities

• Conduct consultations with clients to understand their immigration goals and requirements.
• Assess clients’ eligibility for relevant visa, immigration, residency, or work permit programs.
• Provide accurate information and guidance regarding immigration procedures, requirements, timelines, and documentation.
• Prepare, review, and organize visa and immigration application documents.
• Assist clients in completing application forms and supporting documentation.
• Monitor application progress and provide clients with regular updates.
• Communicate with immigration authorities, embassies, consulates, government departments, and other relevant organizations when required.
• Identify missing, inconsistent, or insufficient documentation and advise clients on corrective actions.
• Maintain accurate and confidential client records.
• Ensure all applications are prepared and submitted in accordance with applicable immigration laws and procedures.
• Stay updated on changes to immigration laws, visa requirements, policies, and government procedures.
• Handle client inquiries, follow-ups, and complaints professionally.
• Meet individual and team targets while maintaining high standards of service and compliance.
• Coordinate with sales, administration, legal, and documentation teams where applicable.

Skills

Requirements

• Bachelor’s degree in Business Administration, Law, International Relations, or a related field is preferred.
• Previous experience in immigration consultancy, visa processing, customer service, or a related field.
• Strong knowledge of visa and immigration procedures.
• Excellent communication and interpersonal skills.
• Strong attention to detail and document-management skills.
• Ability to handle confidential client information professionally.
• Good organizational and time-management skills.
• Proficiency in Microsoft Office and relevant CRM or case-management systems.
• Ability to work under pressure and manage multiple client cases simultaneously.
• Fluency in English; knowledge of additional languages is an advantage.