Senior ICT Infrastructure Leader for MSP/Shared Services

Confidential; Dubai; On-site; AED 420,000 - 660,000; Full time

Job summary

Confidential is seeking an ICT Infrastructure Manager to lead infrastructure, cybersecurity operations, and NOC/SOC across a complex, multi-site environment in the UAE. This senior role focuses on Run and Transform—ensuring reliable, secure, cost-effective operations while modernising towards a shared-services/service-provider model.

You will oversee data centres, cloud, backup and disaster recovery, AD/Entra/M365, network security, and ITSM with strong governance.

Qualifications

• 15+ years of enterprise IT infrastructure experience.
• At least 10 years in leadership/management roles.
• Significant MSP/IT service provider or mature Shared Services experience.
• ITIL Foundation is required; relevant Cisco, Microsoft, VMware, Azure/AWS certifications advantageous.

Responsibilities

• Lead infrastructure, cybersecurity operations, and NOC/SOC across multi-site environment.
• Drive Run and Transform strategy and modernisation to a shared-services model.
• Manage data centre, cloud, backup, DR, and network security infrastructure.
• Oversee vendor management, budgets, SLAs, KPIs, and service catalogues.

Skills

Leadership

IT infrastructure

NOC/SOC

Cloud services

Cybersecurity

Education

Bachelor's degree in Computer Engineering/CS/IT

Tools

Cisco

Microsoft

VMware

Azure

AWS

Palo Alto

Fortinet

Job description

Confidential is seeking an ICT Infrastructure Manager to lead infrastructure, cybersecurity operations, and NOC/SOC across a complex, multi-site environment in the UAE. This senior role focuses on Run and Transform—ensuring reliable, secure, cost-effective operations while modernising towards a shared-services/service-provider model.

You will oversee data centres, cloud, backup and disaster recovery, AD/Entra/M365, network security, and ITSM with strong governance.