Senior Enterprise Architect - CX Transformation Leader
Majid Al Futtaim
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Job summary
Majid Al Futtaim is seeking a Senior Enterprise Architect to lead architecture initiatives within the Customer Experience domain, driving enterprise-wide programs and promoting best practices across business and technology domains. The role shapes governance, blueprints, reference architectures, standards, and solution frameworks across business, information, application, and technology domains.
The selected candidate will own CX EA across the Group, define standards, develop roadmaps, and
Qualifications
- 10+ years of experience across multiple architecture disciplines (Business, Application, Information, Solution or Technology).
- Experience leading large-scale enterprise transformation programs and modernization initiatives.
- Proven track record in Customer Experience ecosystems (CRM, Loyalty, Digital Commerce, Customer Channels, or CMS).
Responsibilities
- Own and govern the Customer Experience Enterprise Architecture across the Group.
- Define and govern architecture standards, principles, reference architectures and solution patterns.
- Develop current-state and future-state architecture roadmaps to support transformation and growth.
- Lead architecture reviews and ensure alignment with enterprise standards.
Skills
Education
Job description
Majid Al Futtaim is seeking a Senior Enterprise Architect to lead architecture initiatives within the Customer Experience domain, driving enterprise-wide programs and promoting best practices across business and technology domains. The role shapes governance, blueprints, reference architectures, standards, and solution frameworks across business, information, application, and technology domains.
The selected candidate will own CX EA across the Group, define standards, develop roadmaps, and
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