Senior Elevator Field Service Leader

Otis Elevator Co.; Dubai; On-site; AED 30,000 - 48,000; Full time

Job summary

Otis Elevator Co. is seeking an experienced supervisor to oversee service teams on field activities such as preventive maintenance, call backs, and repairs at client sites across Dubai.

You will drive operational efficiency, ensure safety compliance, and manage site escalations in coordination with Otis operators. The role requires a minimum of 10 years in service/maintenance with progressions in responsibility and a Diploma in elevator engineering.

Qualifications

• Minimum of 10 years of relevant experience in service/maintenance operations in the vertical transportation industry.
• At least 8 years in positions of progressively increasing responsibilities.
• Diploma engineering or equivalent in elevators.

Responsibilities

• Supervises service field activities including preventive maintenance, call backs, planned/unplanned repairs and modernization.
• Guides teams on operational efficiency and safety processes.
• Manages site escalations and coordinates with Otis Line Operators to meet service level agreements.
• Ensures completion of timesheets, log cards, JHA, OSA forms and SVR sheets related to mechanical duties.

Education

Diploma engineering or equivalent in elevators

Job description

Otis Elevator Co. is seeking an experienced supervisor to oversee service teams on field activities such as preventive maintenance, call backs, and repairs at client sites across Dubai.

You will drive operational efficiency, ensure safety compliance, and manage site escalations in coordination with Otis operators. The role requires a minimum of 10 years in service/maintenance with progressions in responsibility and a Diploma in elevator engineering.