Senior Delivery Office Lead, Cross-Market Fintech Platform

MoMo from MTN; Dubai; On-site; AED 350,000 - 700,000; Full time

Job summary

MIDAS, the strategic joint venture between MTN Fintech and Alipay, seeks a General Manager for the Midas Integration and Delivery Office in Dubai. You will transform strategy into a single, executable plan spanning Product, Technology, Deployment, Commercial Enablement and Finance, coordinating across markets and functions.

You will lead an orchestration effort requiring discipline, senior stakeholder management and a credible, visible delivery approach to meet Board and shareholder commitments.

Qualifications

• Minimum 4 year tertiary degree in Business, Engineering, Technology, Information Systems or a related discipline.
• Programme or portfolio management certification such as MSP, PgMP, PMP, SAFe or PRINCE2 strongly preferred.
• Minimum 12 years experience in programme, portfolio or delivery leadership, including at least 5 years at senior management level.
• Experience leading a programme management or delivery office for a large multi country technology or platform programme.
• Experience in fintech, payments, banking, telecommunications or platform businesses preferred.
• Experience coordinating across product, engineering, deployment and corporate functions without direct authority over them.
• Experience preparing board and shareholder level reporting and governance material.
• Experience of capacity planning, demand management and portfolio prioritisation support.
• Experience working across time zones and cultures, including with an external technology partner.
• Experience of establishing a delivery office rather than inheriting one.

Responsibilities

• Hold the integrated delivery system of the joint venture together. The role converts the strategy of the Head of Midas into a single plan that spans Product, Technology, Deployment, Commercial Enablement and Finance, and provides the orchestration capacity required to build a platform in one location while migrating fourteen markets from another.
• Coordinate rather than to command in terms of role. The role does not own product decisions, engineering decisions or migration decisions, and it does not set enterprise priority, which remains inside MTN Group Fintech governance.
• Own the operating company readiness and stakeholder interface, the governance and shareholder office, and the delivery relationship with the China research and development centre, ensuring that commitments made to markets and shareholders are recorded, visible and honoured.
• This is a senior orchestration and governance role requiring programme leadership at scale, disciplined planning, executive stakeholder management and the personal credibility to hold functional leaders to their commitments without owning their mandates.
• The role also carries the institutional memory of the programme. Commitments made in Board papers, market engagements and shareholder sessions must be captured, tracked and revisited, because the cost of a forgotten commitment in a joint venture is measured in credibility rather than effort.

Skills

Programme leadership

Stakeholder management

Delivery planning

Cross-functional coordination

Education

Bachelor's degree or higher in Business/Engineering/IT

Job description

MIDAS, the strategic joint venture between MTN Fintech and Alipay, seeks a General Manager for the Midas Integration and Delivery Office in Dubai. You will transform strategy into a single, executable plan spanning Product, Technology, Deployment, Commercial Enablement and Finance, coordinating across markets and functions.

You will lead an orchestration effort requiring discipline, senior stakeholder management and a credible, visible delivery approach to meet Board and shareholder commitments.