Senior Customer Engineer Middle East Oil And Gas

Armada; Dubai; Vor Ort; AED 320.000 - 520.000; Vollzeit

Zusammenfassung

Armada in Dubai seeks a Senior Customer Engineer for the Middle East, Oil & Gas to lead technical pre-sales across national oil company engagements. You will own the technical relationship with NOC customers, translating operational challenges into Armada solutions across edge compute and sovereign AI.

The role covers the regional NOC portfolio, requires 8+ years in pre-sales or solution architecture in oil & gas, strong English, and travel across the region; you will collaborate with product,

Qualifikationen

• 8+ years in pre-sales, solution architecture, or customer engineering in oil & gas.
• Strong grasp of edge computing, data center infrastructure, cloud and AI/ML architectures.
• Ability to lead technical conversations with engineering teams and senior decision-makers.
• Experience scoping proofs-of-concept and writing technical proposals.
• Familiarity with GCC/MEA energy landscape and NOC procurement environments.
• Comfort working in a multi-partner ecosystem and stitching products into end-to-end architectures.
• Excellent English communication; willing to travel regionally.

Aufgaben

• Own regional pre-sales for NOC accounts: discovery, design, demos, POCs, and proposals.
• Design integrated edge solutions with hardware, network, and deployment approaches.
• Translate energy use cases into Armada architectures (edge, sovereign AI, disconnected ops).
• Lead and document POCs with product, delivery, and partner teams.
• Be the technical contact through implementation and align with delivery teams.
• Advise customer engineers and IT/OT stakeholders, building credibility at all levels.
• Position Armada platforms against alternatives, highlighting sovereignty, speed, and scale.
• Develop knowledge of partner ecosystem and design joint solutions.
• Interface with partners and integrators on shared NOC engagements; define scope.
• Support bids with technical content, architecture diagrams, and effort estimates.
• Collaborate with Account Executives and energy Value Advisor to accelerate pipeline.

Kenntnisse

Pre-sales experience

Solution architecture

English communication

Oil & gas domain knowledge

Technical leadership

Travel willingness

Tools

Azure Local

NVIDIA AI stack

Qualcomm infrastructure

Jobbeschreibung

Job Description

About the Company

Armada is the hyperscaler for the edge, delivering modular AI infrastructure from first deployment to AI factory with speed, scale and sovereignty. Named one of Fast Companys Most Innovative Companies and to the CNBC Disruptor 50, Armada's solutions are deployed in over 60 countries globally for organizations ranging from energy to defense.

With nearly $500 million in funding to date, Armada is backed by leading investors including FoundersFund, Lux, BlackRock and Microsoft (M12), alongside strategic partnerships with Microsoft, Dell, Palantir, NVIDIA, SpaceX, and Skydio. We are building the infrastructure layer for sovereign and edge AI - rugged, deployable compute for customers that cannot rely on centralized cloud.

Working at Armada means taking ownership, driving autonomy, and delivering impact. You'll tackle challenges that haven't been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada's mission to bridge the digital divide for customers around the world.

About the Role

We are hiring a Senior Customer Engineer Middle East, Oil & Gas to lead technical pre-sales across our National Oil Company (NOC) engagements in the region. Working alongside our Value Advisor for energy, you will own the technical relationship with NOC customers, translating their operational challenges into Armada solutions across edge compute, sovereign AI, and disconnected/denied-environment use cases. This role covers the regional NOC portfolio.

Key Responsibilities

• Own technical pre-sales for regional NOC accounts: discovery, solution design, demos, proofs of concept, and technical proposals.
• Maintain accountability for the pre-sale design of integrated edge solutions, including an enclosure appropriate for physical site constraints, hardware requirements sized for workloads, network strategy for local data transfer and remote backhaul, and the application (first- or third-party) deployment approach.
• Translate upstream, midstream, and downstream operational use cases (e.g. real-time field analytics, edge AI at remote sites, data sovereignty) into Armada architectures.
• Lead and document proofs of concept, partnering with product, delivery, and partner engineering teams.
• Remain the customer’s technical point of contact through implementation, partnering with delivery on execution.
• Act as the trusted technical advisor to customer engineering and IT/OT stakeholders, building credibility at both working and decision-maker levels.
• Position Armada's Galleon, Atlas, and Bridge platforms and the Microsoft Azure Local / NVIDIA / Qualcomm stack against alternatives, articulating differentiation on sovereignty, speed, and scale.
• Develop and maintain deep working knowledge of Armada's partner ecosystem, their products, software, technology stacks, and how they integrate with Armada, and design joint solutions that combine Armada and partner technologies.
• Act as the technical interface to partners and system integrators on shared NOC engagements, aligning architectures and dividing technical scope.
• Support bid and RFP responses with technical content, architecture diagrams, solution selection (hardware and software) and effort estimates.
• Partner closely with Account Executives and the energy Value Advisor to advance pipeline and shorten technical sales cycles.
• Feed customer and field insights back to product management to shape the roadmap for energy use cases.

Required Qualifications

• 8+ years of pre-sales, solution architecture, or customer/sales engineering experience, including direct experience in the oil & gas sector. Oil & gas domain experience is a hard requirement for this role.
• Strong grasp of edge computing, data center infrastructure, cloud, and/or AI/ML solution architecture.
• Ability to lead technical conversations with both engineering teams and senior decision-makers.
• Experience scoping and running proofs of concept and writing technical proposals.
• Familiarity with the GCC / MEA energy landscape and NOC procurement and operating environments.
• Comfort working within a multi-partner ecosystem; quickly learning partner and integrator products and stitching them into coherent end-to-end architectures.
• Excellent communication and presentation skills in English; willingness to travel across the region.

Preferred

• Hands-on exposure to OT/IIoT, remote and disconnected operations, or data sovereignty requirements.
• Experience with Microsoft Azure (incl. Azure Local) and/or NVIDIA AI and/or Qualcomm infrastructure.
• Arabic language skills.

What Success Looks Like

Within the first six months, you will have built credible technical relationships across the regional NOC portfolio, delivered at least one reference-grade proof of concept, and become the go-to technical authority for energy engagements alongside the Value Advisor. Performance will be measured against concrete targets, including [technical-win rate / pipeline supported / average technical-phase cycle time], agreed with your manager in your first 30 days.

You're a Great Fit if You're

• A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge.
• A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude.
• Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company.
• A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda.
• Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you.

Equal Opportunity Statement

At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time.

Unsolicited Resumes and Candidates

Armada does not accept unsolicited resumes or candidate submissions from external agencies or recruiters. All candidates must apply directly through our careers page. Any resumes submitted by agencies without a prior signed agreement will be considered unsolicited and Armada will not be obligated to pay any fees.