Senior Corporate Administrator

Trident Trust; Dubai; On-site; AED 90,000 - 150,000; Full time

Job summary

Trident Trust is seeking an experienced Corporate Services Administrator in Dubai to support clients across UAE jurisdictions (RAK, JAFZA, DMCC, DIFC). You will handle corporate services tasks, liaise with clients and authorities, and ensure accurate, timely processing while upholding AML and GDPR guidelines.

The role emphasizes delivering high-quality service, maintaining up-to-date regulatory knowledge, and collaborating with leadership on process improvements.

Qualifications

• At least 3–5 years’ working experience in a CSP firm.
• Ability to function under high pressure with competing priorities and tight deadlines.
• Working knowledge of UAE registries of corporate affairs and relevant legislation (AML, GDPR).

Responsibilities

• Perform all corporate services functions for designated portfolio of companies.
• Liaise with clients, law firms, government offices and other stakeholders to ensure instructions are fulfilled.
• Provide excellent customer experience aligned with core values: responsiveness and reliability.
• Respond promptly to service inquiries and client/ referral concerns or complaints.
• Maintain up-to-date knowledge of AML, GDPR, IT policy and economic substance legislation; contribute to procedure improvements.

Skills

Interpersonal skills

Attention to detail

Time management

Communication

Education

Professional qualification in CSP or related field

Job description

Trident Trust is a leading independent provider of corporate, trust and fund services to the financial services sector worldwide, employing over 1,100 staff across a global footprint that spans Africa, the Americas, Asia, the Caribbean, Europe and the Middle East. Client focused and service oriented, we only employ individuals who are professionally minded, committed and able to demonstrate good interpersonal skills.

Reporting Line

• Corporate Services, Manager

The Role

We are seeking an experienced Corporate Services Administrator to join our team in Dubai. The successful candidate will assist clients in matters related to various jurisdictions in UAE, principally RAK, JAFZA, DMCC and DIFC.

Duties

• Perform all corporate services functions in relation to the designated portfolio of companies, as outlined in the procedural guidelines.
• Liaise with clients, law firms, government offices, courier service providers, registries of corporate affairs, intermediaries, marketing professionals and other interested parties to ensure client instructions are performed efficiently and accurately.
• Provide an excellent customer experience by adhering to Trident’s established core values: responsiveness, attention to detail, personalized service and reliability.
• Respond promptly and effectively to service inquiries, as well as concerns and complaints from clients and referral offices.
• Maintain relevant, up-to-date knowledge, along with a clear understanding and application of applicable legislation, processes and policies.
• Be able to offer suggestions to improve procedures and enhance the overall customer experience.
• As required, and with direction from leadership, resolve day-to-day service and staff issues that arise.
• Comply with and observe all anti-money laundering (AML) and counter-terrorist financing policies and procedures.
• Review frequently and maintain working knowledge of the provisions of AML regulations, AML code, the organization’s IT policy, and GDPR policies and economic substance legislation, all of which are relevant to handling the essential functions stated in this job description.

Skills and Knowledge

• Relevant professional qualification or ability and commitment to work towards an approved relevant professional qualification; alternatively, an employee may be qualified by experience.
• At least 3-5 years’ working experience in a similar position within a CSP firm.
• Ability to function in high-pressure situations with competing priorities and strict deadlines.
• Working knowledge of the mechanisms of the registries of corporate affairs in UAE.
• Attention to detail, self-management, and ability to effectively prioritize workload and tasks.
• Good interpersonal skills and the ability to communicate with tact and confidence in dealing with people at all levels, both internally and externally.
• In addition to the above essential duties and responsibilities, this role includes other duties as assigned. This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties. This job description does not constitute a written or implied contract of employment.

Remuneration

An attractive compensation package will be based upon the successful candidate’s relevant experience and overall suitability of the position.