Collection Officer

Remote DXB; Sharjah; On-site; AED 41,000 - 49,000; Full time

Benefits offered by this job

Career growth opportunities

Company visa

Medical insurance

Job summary

Remote DXB in Sharjah invites applications for a collections specialist to manage outstanding invoices, coordinate with sales and logistics, and reconcile accounts in the ERP system.

Ideal candidates have 2–3 years in collections or AR, a degree in accounting/finance, strong Excel skills, UAE driving licence, and fluency in Arabic and English. The role offers growth potential and company visa support.

Qualifications

• Bachelor's degree or diploma in Accounting, Finance, or related field.
• 2–3 years of experience in collections or accounts receivable.
• Proficiency in Excel and ERP/accounting systems.
• Fluent in Arabic and English; driving licence required.

Responsibilities

• Follow up daily with customers regarding outstanding invoices and overdue balances via phone, email, WhatsApp, and visits.
• Prepare daily and weekly collection schedules and action plans for long-outstanding accounts.
• Reconcile customer accounts with the finance team and identify unidentified payments or disputes.
• Coordinate with sales, logistics, and warehouse teams to resolve disputes and pricing differences.
• Maintain records of collection activities in the ERP system and prepare reports.

Skills

Accounts receivable

Collections

ERP systems

Excel

Negotiation

Arabic

English

Driving licence

Education

Accounting/Finance degree

Tools

ERP software

Accounting software

Job description

Responsibilities

• Follow up daily with customers regarding outstanding invoices and overdue balances via phone, email, WhatsApp, and physical visits
• Prepare daily and weekly collection schedules and develop action plans for long-outstanding accounts
• Reconcile customer accounts with the finance team and identify unidentified payments or disputes
• Coordinate with sales, logistics, and warehouse teams to resolve customer disputes and pricing differences
• Maintain accurate records of all collection activities, commitments, and payment updates in the ERP system
• Prepare various reports including daily collection activity, overdue aging, and collection target versus actual reports

Requirements

• Bachelor's degree or diploma in Accounting, Finance, Business Administration, or a related field
• 2–3 years of experience in collections, accounts receivable, or credit control
• Proficiency in Microsoft Excel and experience using ERP or accounting systems
• Strong communication and negotiation skills with the ability to handle difficult customers
• Valid UAE driving licence
• Fluency in Arabic is required
• Proficiency in English

Preferred Qualifications

• Previous UAE experience
• Knowledge of UAE customer collection practices

Benefits

• Salary of AED 4,000
• Career growth opportunities
• Company Visa and Medical Insurance