Senior Client Relations & Telesales Lead (UAE)

Nationwide Middle East Properties LLC; Abu Dhabi; On-site; AED 180,000 - 300,000; Full time

Benefits offered by this job

Competitive pay

Healthcare coverage

30 calendar days annual leave

Annual flight ticket allowance

Career growth

Job summary

Nationwide Middle East Properties LLC in the UAE is seeking a Senior Client Relations Support Specialist to lead the client relations and support team, ensuring operational continuity as the company expands. You will coach staff, introduce telesales capabilities, and work with sales to improve lead generation and client outreach.

This role requires strong leadership and bilingual communication in Arabic and English.

Qualifications

• 2+ years in UAE real estate, leadership preferred.
• Strong bilingual communication in Arabic and English.
• Proven customer service, QA, and telesales capabilities.
• Adaptable in a fast-growing, expanding company.

Responsibilities

• Lead, mentor, and manage the client relations and support team to elevate performance.
• Develop new telesales capabilities to strengthen the sales support function.
• Coordinate lead generation, follow-ups, and client outreach with sales.
• Train staff on telesales techniques and conversion practices.
• Work with sales to ensure efficiency and quality.

Skills

Leadership

Bilingual Arabic-English

Customer service

Quality assurance

Telesales

Job description

Nationwide Middle East Properties LLC in the UAE is seeking a Senior Client Relations Support Specialist to lead the client relations and support team, ensuring operational continuity as the company expands. You will coach staff, introduce telesales capabilities, and work with sales to improve lead generation and client outreach.

This role requires strong leadership and bilingual communication in Arabic and English.