Real Estate Telesales Specialist

Nationwide Middle East Properties LLC; Abu Dhabi; On-site; AED 60,000 - 84,000; Full time

Job summary

Nationwide Middle East Properties LLC in Abu Dhabi is seeking a motivated administrative and customer service assistant to support property sales and rentals. You will maintain client communications, assist through the transaction process, and keep records up to date.

The role requires strong organization, attention to detail, and the ability to work independently or with a team, with experience in a real estate CRM being a plus.

Qualifications

• High school diploma or equivalent preferred.
• Minimum 1 year of experience in a customer service or administrative role.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Experience with a real estate CRM system (a plus).
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.

Responsibilities

• Maintain consistent communication with clients regarding property sales and rentals.
• Assist clients throughout the entire real estate transaction process, including property search, viewings, negotiations, and paperwork.
• Conduct thorough market research to stay informed about current trends, pricing, and market conditions.
• Proactively contact property owners to confirm availability and gather detailed property information.
• Share property details and photos with assigned real estate agents.
• Conduct daily follow-up calls and messages (100+ per day) on published properties.
• Input property documents and owner details into our company system.
• Update agents on daily inventory availability.
• Provide valuable feedback to property owners regarding their listed properties.
• Follow up with agents on past viewings and newly acquired clients.
• Upload available properties to relevant in Zoho.
• Create engaging weekly WhatsApp blasts to generate client inquiries.
• Review and verify the accuracy of property listing documents.
• Monitor and analyse published property advertisements.
• Introduce and share the company profile with potential property owners.

Skills

Communication

Customer service

Administrative tasks

Organizational skills

Time management

CRM experience

Attention to detail

Teamwork

Education

High school diploma or equivalent

Tools

CRM system

Job description

Nationwide Middle East Properties LLC in Abu Dhabi is seeking a motivated administrative and customer service assistant to support property sales and rentals. You will maintain client communications, assist through the transaction process, and keep records up to date.

The role requires strong organization, attention to detail, and the ability to work independently or with a team, with experience in a real estate CRM being a plus.