About the Role
We are searching on behalf of our client for this role. This position is not with OVI. Support a portfolio of wholesale banking transformation initiatives at a UAE-based financial institution, focusing on corporate customer lifecycle management and KYC. Collaborate with business and product owners and the Technology, Operations, Risk, and Compliance teams to define requirements, document processes, and support solution delivery.
Key Responsibilities
- Gather and document business requirements, use cases, user stories, acceptance criteria, and business rules for corporate onboarding and CLM/KYC initiatives.
- Document current and target-state processes, including process maps, SOPs, working instructions, roles, controls, and operational requirements.
- Support delivery of corporate onboarding, KYC and periodic review workflows, customer lifecycle workflows, screening, and document management.
- Prepare and coordinate UAT, clarify requirements with Technology, support defect resolution, and prepare the business for go-live.
- Run workshops independently and engage senior stakeholders.
- Manage multiple workstreams with limited supervision.
Your Profile
- 5+ years' relevant experience across banking and financial services, business analysis, transformation, or technology-enabled change, at Assistant Manager level or equivalent and above.
- Strong CLM/KYC domain knowledge: corporate onboarding, KYC, periodic reviews, customer lifecycle workflows, screening and document management, and/or CLM/KYC platforms.
- Strong business analysis and transformation delivery capability: requirements gathering, business requirements, use cases, user stories, acceptance criteria, and business rules.
- Experience documenting current and target-state processes, process maps, SOPs, working instructions, roles, controls, and operational requirements.
- Experience supporting solution delivery through UAT preparation and coordination, requirements clarification, defect resolution, and business readiness.
- Able to independently facilitate workshops, engage senior stakeholders, and manage multiple activities with limited supervision.
- Strong written English and the ability to produce high-quality business documentation.
What's Offered
- Competitive compensation of AED 20,000 – 25,000 per month.
- Opportunity to work on significant transformation initiatives within a leading UAE-based financial institution.
- Collaborative and dynamic work environment.
- Initial 6-month contract with potential for extension.
Ideal Candidate
The ideal candidate will have a strong background in banking and financial services, with specific expertise in CLM/KYC domains. You should be adept at managing complex projects and engaging with senior stakeholders. Experience within UAE or GCC banking institutions is highly desirable, along with hands-on exposure to CLM/KYC platforms like Fenergo.