Sales Ops Analyst: Data, Dashboards & Insights

Majid Al Futtaim; Dubai; On-site; AED 90,000 - 130,000; Full time

Job summary

Majid Al Futtaim Properties is seeking a Sales Operations Analyst - Data and Reporting in Dubai to support sales performance monitoring, collections analysis, broker reporting, and CRM data management. You will develop dashboards and presentations that translate data into actionable insights for leadership reviews.

The role emphasizes collaboration with Sales, Finance, Legal, and CRM teams, with a focus on data quality, reporting accuracy, and opportunity identification to drive business

Qualifications

• Bachelor's degree or equivalent required.
• 1-3 years of relevant professional experience.
• Strong analytical skills with the ability to interpret business data and identify meaningful trends.
• Advanced Microsoft Excel proficiency, including pivot tables, lookup functions, and basic modelling.
• Working knowledge of CRM applications such as Salesforce.
• Ability to develop clear, well-structured presentations using Microsoft PowerPoint.

Responsibilities

• Analyze sales performance, collections records, broker activities, and customer transaction data to identify trends and commercial opportunities.
• Develop reporting dashboards that present operational performance indicators and relevant business insights.
• Prepare structured presentations summarizing analytical findings and actionable recommendations.
• Monitor sales conversion rates, collections performance, customer defaults, and broker productivity.
• Review customer and broker records within CRM systems to maintain data accuracy and consistency.
• Identify incomplete records, data discrepancies, and reporting gaps that may affect business analysis.
• Coordinate corrective actions and support improvements to CRM data quality.
• Assist with sales forecasting, operational performance tracking, and periodic management reporting.
• Prepare analytical inputs for leadership reviews and business performance discussions.
• Collaborate with Sales, Finance, Legal, and CRM teams to verify transaction information and reconcile reporting differences.
• Support consistent data definitions and reporting standards across relevant business functions.
• Identify opportunities to improve reporting efficiency through workflow enhancements and automation.
• Maintain documentation of data standards, reporting procedures, and analytical processes.
• Translate complex datasets into clear findings that support practical business decisions.

Skills

CRM data analysis

Data visualization

Pivot tables

Data quality awareness

Business analytics mindset

Education

Bachelor's degree

Tools

Salesforce

Microsoft Excel

Microsoft PowerPoint

Job description

Majid Al Futtaim Properties is seeking a Sales Operations Analyst - Data and Reporting in Dubai to support sales performance monitoring, collections analysis, broker reporting, and CRM data management. You will develop dashboards and presentations that translate data into actionable insights for leadership reviews.

The role emphasizes collaboration with Sales, Finance, Legal, and CRM teams, with a focus on data quality, reporting accuracy, and opportunity identification to drive business