Senior Associate Employee Advocacy

Mubadala; Abu Dhabi; Hybrid; AED 223,000 - 402,000; Full time

Benefits offered by this job

Great working environment

Hybrid working

Wellness benefits

Career growth opportunities

Job summary

Mubadala seeks a seasoned Employee Advocacy professional to interface with employees and stakeholders, handling grievances, exit interviews and national service matters. The role emphasizes confidential, policy-driven investigations and cross-functional collaboration to uphold a high-performing workforce.

You will manage employee relations cases, deliver dispute resolution services, and contribute to continuous improvement across policies and processes to enhance the overall employee experience.

Qualifications

• Bachelor's degree in HR management, business administration, or equivalent.
• Minimum of 5 years of progressive HR/Employee Advocacy experience.
• Fluency in Arabic and English (written and spoken) is essential.
• Master's degree is an advantage.

Responsibilities

• Interface with employees and internal stakeholders to handle grievances, exit interviews and National Service matters.
• Support the management of employee relations cases and maintain service excellence across the employee lifecycle.
• Provide guidance to employees and coordinate workplace dispute resolution services (mediation, conciliation, negotiation, and facilitation).
• Conduct and support sensitive employee relations investigations, ensuring confidentiality and adherence to policies.
• Contribute to continuous improvement of processes, policies and employee experience.

Skills

Arabic

English

Education

Bachelor's degree in HR / Business Administration

Master's degree (advantage)

Job description

About Us:

Mubadala is a global investment company with a mandate to generate sustainable financial returns for our shareholder, the Government of Abu Dhabi. Our $385bn portfolio comprises global industrial champions in a wide range of sectors including aerospace, ICT, semiconductors, energy, metals and mining, healthcare and utilities. We build on our legacy by investing in technology, infrastructure, life sciences and future-oriented companies. We have a strong commitment to responsible investing and to the highest standards of governance.

About Us:

Mubadala is a global investment company with a mandate to generate sustainable financial returns for our shareholder, the Government of Abu Dhabi. Our $385bn portfolio comprises global industrial champions in a wide range of sectors including aerospace, ICT, semiconductors, energy, metals and mining, healthcare and utilities. We build on our legacy by investing in technology, infrastructure, life sciences and future-oriented companies. We have a strong commitment to responsible investing and to the highest standards of governance.

What you will do:

The role is responsible for interfacing with employees and internal stakeholders to handle matters related to employee grievances, exit interviews and National Service, while ensuring that management and services related to those matters are delivered effectively and in compliance with Mubadala Investment Company's policies and standards.

The role supports the management of employee relations cases, and plays an important role in maintaining service excellence across the employee lifecycle. By leveraging strong subject matter expertise and cross-functional collaboration, the incumbent enables the achievement of business objectives and upholds the organisation's commitment to a high-performing and engaged workforce.

Employee Advocacy

• Administer all work related to Employee Advocacy which includes, but not limited to, employee grievances, exit interviews and national service matters.
• Participate in the review as appropriate and assist in the preparation of grievance cases, conducting associated interviews as required.
• Provide relevant assistance, advice, and guidance to employees.
• Coordinate and deliver a range of workplace-related dispute resolution services as required, including mediation, conciliation, negotiation, and facilitation.
• Conduct and support sensitive employee relations investigations, ensuring all cases are managed objectively, confidentially, and in accordance with company policies and applicable legislation.
• Build trusted relationships with employees and internal stakeholders, providing guidance and support while maintaining the highest standards of confidentiality and professionalism.

Technical Expertise

• Provide advice to Mubadala and its assets, as applicable, on all Employee Advocacy matters, sharing relevant leading practices and solutions that enable the achievement of business objectives.
• Leverage an understanding of employee behaviour and workplace dynamics to effectively manage sensitive employee situations and recommend appropriate resolutions.

Continuous Improvement

• Research and maintain awareness of leading trends and practices related to Employee Advocacy in order to provide insights that enable the continuous improvement of Mubadala's processes and employee experience.
• Analyse employee feedback, grievance trends, exit interview outcomes, and National Service data to identify recurring themes and recommend continuous improvements.
• Proactively identify opportunities to introduce employee wellbeing and engagement initiatives that address identified organisational needs.

Policies, Systems, Processes and Procedures

• Contribute to the identification of opportunities for the continuous improvement of functional systems, policies, processes, and practices, taking into account international leading practices in order to improve business processes, productivity, and operational efficiency.
• Provide critical input to support the development of functional systems, policies, processes, and procedures in order to meet evolving business requirements and workforce needs.
• Recommend enhancements to Employee Advocacy frameworks, processes, and guidance based on employee insights, emerging workplace trends, and organisational requirements.

Reporting

• Prepare functional reports and dashboards in a timely and accurate manner in order to meet Mubadala's requirements and align with functional policies, standards, and reporting cycles.

Related Assignments

• Perform other related duties or assignments as directed by the Director of Talent Relations.

Authority and Decision Making

• Makes recommendations on employee relations cases for approval and escalation as appropriate.
• Provide guidance, advice, and dispute resolution support to employees within defined Human Capital policies, processes, and procedures.
• Contributes to the development and continuous improvement of functional policies, processes, and operational frameworks within own area of responsibility.
• Coordinates and facilitates mediation, conciliation, and negotiation processes on behalf of the organisation, within established guidelines and escalation protocols.
• Prepares and submits functional reports, dashboards, and documentation within the role's scope, without requiring additional approval for routine reporting activities.

What will you bring:

• Bachelor's degree in Human Resources Management, Business Administration, or an equivalent discipline. A Master's degree is an advantage.
• Relevant HR certifications (e.g., CIPD, SHRM, or equivalent) are an advantage.
• Minimum of 5 years of progressive experience in Human Resources, Employee Advocacy.
• Fluency in Arabic and English (written and spoken) is essential
• Preferably, experience gained within a large-scale organisation with complex business operations or exposure across various industries.

Additional Relevant Experience Is Considered An Advantage.

What we offer:

A superior platform to grow your career including:

• Great working environment with talented and like-minded colleagues.
• Hybrid working and wellness benefits to help you live your best work and private life.
• Opportunity to grow and develop through learning and experience.
• Excellent work culture enabled by our values of Accountability, Inspiration, Integrity & Partnership.

Key Indicators:

• Location: Abu Dhabi
• Flexible Working: Remote working up to 5 days a month
• Role Prioritized for UAE Nationals