Senior Administrator - Government Relations

AECOM Middle East Ltd; Dubai; On-site; AED 70,000 - 120,000; Full time

Job summary

AECOM is seeking a Senior Administrator to provide centralized administrative coordination for its UAE Government Relations function. Based in Dubai, you will support Abu Dhabi, Al Ain and Dubai South, tracking cases, deadlines, communications and actions with strong governance.

The role requires proactive individuals with superb organizational skills, capable of coordinating multiple stakeholders without direct reporting lines, while maintaining consistent administrative standards across

Qualifications

• Relevant experience in senior administration, operations coordination, HR operations or employee services.
• Strong administrative, organisational and follow-up capabilities.
• Excellent written and verbal communication skills.
• Ability to coordinate stakeholders across multiple locations without formal reporting authority.
• Strong reporting, data management and problem-solving skills.
• Proficiency in Excel, Outlook, Word, Teams and SharePoint.
• Comfortable using digital workflows, trackers and automation tools.
• Government Relations or UAE immigration experience is advantageous but not essential.
• Technical processing experience on UAE government platforms is an advantage but is not a core requirement of this position.

Responsibilities

• Maintain accurate trackers, dashboards and administrative records for Government Relations activities.
• Monitor deadlines, expiries, renewals and outstanding actions.
• Ensure individual cases have clearly identified ownership, current status and required next steps.
• Take primary administrative responsibility for an assigned UAE Government Relations entity or location.
• Identify delays, administrative gaps and other issues requiring escalation.
• Follow up on outstanding activities to support timely completion.
• Support the effective administration of Government Relations shared mailboxes.
• Ensure incoming requests are acknowledged, assigned and followed through appropriately.
• Review routine employee and stakeholder communications for accuracy, completeness and clarity.
• Coordinate administrative activities across Dubai, Abu Dhabi, Al Ain and Dubai South.
• Work with HR, Recruitment, Mobilisation, Payroll and other internal teams.
• Help maintain consistent administrative practices across supported locations.
• Maintain standard templates, forms, checklists and administrative procedures.
• Review documentation and records for completeness and accuracy.
• Identify recurring administrative gaps and recommend practical improvements.
• Support enhancements to workflows, reporting and document management.
• Contribute to digitalisation and automation initiatives.
• Help teams adopt new administrative processes and workflows effectively.

Skills

Administrative skills

Communication skills

Stakeholder coordination

Data reporting

Problem solving

Digital workflows

Automation tools

Tools

Excel

Outlook

Word

Teams

SharePoint

Job description

Senior Administrator - Government Relations Job Snapshot

Role: Senior Administrator - Government Relations

Location: Dubai, UAE

Industry: Government Relations

Function: Administrative

Experience: Relevant experience in senior administration, operations coordination, HR operations or employee services

Job Type: Full Time

Position Overview AECOM is hiring a Senior Administrator in Dubai, UAE to provide central administrative coordination for its UAE Government Relations function. With primary administrative responsibility for Dubai, the role also supports activities across Abu Dhabi, Al Ain and Dubai South, ensuring Government Relations cases, deadlines, communications, records and follow-up actions remain accurately tracked and coordinated. The position suits an experienced administrator who can work across multiple stakeholders and locations while maintaining strong operational control and consistent administrative standards.

Job Details

Country: UAE City: Dubai Industry: Government Relations Function: Administrative Salary: Not disclosed Gender: No Preference Candidate Nationality: Not specified Job Type: Full Time Work Arrangement: On-site

Operational Control

• Maintain accurate trackers, dashboards and administrative records for Government Relations activities.
• Monitor deadlines, expiries, renewals and outstanding actions.
• Ensure individual cases have clearly identified ownership, current status and required next steps.
• Take primary administrative responsibility for an assigned UAE Government Relations entity or location.
• Identify delays, administrative gaps and other issues requiring escalation.
• Follow up on outstanding activities to support timely completion.

Communication and Team Coordination

• Support the effective administration of Government Relations shared mailboxes.
• Ensure incoming requests are acknowledged, assigned and followed through appropriately.
• Review routine employee and stakeholder communications for accuracy, completeness and clarity.
• Coordinate administrative activities across Dubai, Abu Dhabi, Al Ain and Dubai South.
• Work with HR, Recruitment, Mobilisation, Payroll and other internal teams.
• Help maintain consistent administrative practices across supported locations.

Process and Quality Improvement

• Maintain standard templates, forms, checklists and administrative procedures.
• Review documentation and records for completeness and accuracy.
• Identify recurring administrative gaps and recommend practical improvements.
• Support enhancements to workflows, reporting and document management.
• Contribute to digitalisation and automation initiatives.
• Help teams adopt new administrative processes and workflows effectively.

Experience and Skills

• Relevant experience in senior administration, operations coordination, HR operations or employee services.
• Strong administrative, organisational and follow-up capabilities.
• Excellent written and verbal communication skills.
• Ability to coordinate stakeholders across multiple locations without formal reporting authority.
• Strong reporting, data management and problem-solving skills.
• Proficiency in Excel, Outlook, Word, Teams and SharePoint.
• Comfortable using digital workflows, trackers and automation tools.
• Government Relations or UAE immigration experience is advantageous but not essential.
• Technical processing experience on UAE government platforms is an advantage but is not a core requirement of this position.

Personal Attributes

AECOM is seeking someone who is proactive, accountable, highly organised and dependable. The successful candidate should be comfortable working independently with limited supervision, following up on incomplete information and maintaining consistent attention to detail. A collaborative approach and an interest in improving administrative processes are also important for the role.

Recruitment and Onboarding

Newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM

AECOM is a global infrastructure professional services firm working across transportation, water, environment, energy and buildings. Its multidisciplinary teams provide services spanning advisory, planning, design, engineering, program management and construction management for public- and private-sector clients. AECOM reported revenue of $16.1 billion in fiscal year 2025 and has a global workforce of more than 50,000 professionals.