Senior Administration & Compliance Lead

Dubai Civil Aviation Authority; Dubai; On-site; AED 180,000 - 280,000; Full time

Job summary

Dubai Civil Aviation Authority is seeking a Senior Administration Officer to oversee employee data, ID lifecycle, airport access permits, health insurance administration, and fleet operations. The role ensures regulatory compliance, effective governance, and high service standards across departments.

The incumbent will coordinate with external authorities, manage staff clearances, and provide advanced administrative reporting to support organizational efficiency.

Qualifications

• Bachelor's degree in Business Administration, Public Administration, Facilities Management, or related field.
• Master's degree in Business Administration, Public Administration, or related discipline preferred.
• Minimum 8 years of progressive experience in administrative management, facilities operations, or corporate support services; or 2 years with a Bachelor's degree; or fresh graduate with a Master's degree.

Responsibilities

• Oversee master employee database and lifecycle management of Staff ID Cards with quality control and security compliance.
• Manage issuance/renewal of judicial cards for eligible personnel with validation and regulatory adherence.
• Coordinate airport access permits with Dubai Airports for staff, visitors, and trainees.
• Oversee renewal and compliance of Airport Driving Permits, coordinating training with the airside department.
• Administer Enaya Health Card System with DHA, ensuring timely processing of member changes.
• Manage health service refunds and issue International Insurance Coverage Letters for staff on overseas assignments.
• Ensure fleet readiness, maintenance, and credential compliance for the official vehicle fleet.
• Lead staff clearance for resignations/transfers/terminations and provide reporting and insights to maintain service standards.
• Perform any other duties aligned with the section's mandate.

Skills

Administrative management

Facilities operations

Regulatory compliance

Staff security

Education

Bachelor's degree in related field

Master's degree in related discipline

Tools

Microsoft Office

NEBOSH certification

Customer Service Excellence Certification

Job description

Dubai Civil Aviation Authority is seeking a Senior Administration Officer to oversee employee data, ID lifecycle, airport access permits, health insurance administration, and fleet operations. The role ensures regulatory compliance, effective governance, and high service standards across departments.

The incumbent will coordinate with external authorities, manage staff clearances, and provide advanced administrative reporting to support organizational efficiency.