Senior Account Manager - BFSI

CNS Middle East; Dubai; On-site; AED 420,000 - 660,000; Full time

Job summary

CNS Middle East is seeking an accomplished Account Manager to lead large BFSI accounts in the UAE. You will manage relationships with C-level stakeholders and drive multi-year plans, aligning with business targets.

You will collaborate with pre-sales, delivery, and finance teams to close deals, upsell, and ensure successful implementations while maintaining accurate CRM data.

Qualifications

• Minimum 10 years of account management or sales experience in the UAE.
• Significant exposure to BFSI clients, including banks, insurance companies, and fintechs.
• Strong knowledge of IT and digital solutions such as cloud, security, and outsourcing.
• Fluency in English; Arabic language skills are a plus.

Responsibilities

• Serve as the primary point of contact for designated BFSI accounts, building deep relationships with C-level and senior stakeholders.
• Develop and execute strategic account plans aligned with annual targets and client goals.
• Identify and drive new business opportunities through upselling and cross-selling within existing accounts.
• Manage the full sales lifecycle, including opportunity identification, solution design, proposal, negotiation, and contract closure.
• Collaborate with pre-sales, delivery, and finance teams to ensure smooth implementation and support.
• Monitor account health and provide regular updates on pipeline, risks, and opportunities to leadership.
• Maintain accurate data within CRM tools to ensure effective pipeline management and forecasting.

Skills

Account management

Sales

BFSI domain knowledge

CRM proficiency

Negotiation

Communication

Presentation

English fluency

Education

Bachelor's degree in Business Administration, Finance, Marketing, or Computer Science

MBA degree or related advanced studies

Tools

CRM systems

Job description

Responsibilities

• Serve as the primary point of contact for designated BFSI accounts, building deep relationships with C-level and senior stakeholders.
• Develop and execute strategic account plans aligned with annual targets and client goals.
• Identify and drive new business opportunities through upselling and cross-selling within existing accounts.
• Manage the full sales lifecycle, including opportunity identification, solution design, proposal, negotiation, and contract closure.
• Collaborate with pre-sales, delivery, and finance teams to ensure smooth implementation and support.
• Monitor account health and provide regular updates on pipeline, risks, and opportunities to leadership.
• Maintain accurate data within CRM tools to ensure effective pipeline management and forecasting.

Requirements

• Bachelor's degree in Business Administration, Finance, Marketing, or Computer Science.
• Minimum of 10 years of account management or sales experience in the UAE.
• Significant exposure to BFSI clients, including banks, insurance companies, and fintechs.
• Strong knowledge of IT and digital solutions such as cloud, security, and outsourcing.
• Proven experience working with CRM systems and managing complex sales pipelines.
• Excellent communication, presentation, and negotiation skills.
• Fluency in English; Arabic language skills are a plus.

Preferred Qualifications

• MBA degree or related advanced studies.
• Deep existing knowledge and network within the UAE banking market.

About the Company

CNS Middle East is a leading technology company that provides essential digital solutions to support enterprise and human development. Founded in 1987, CNS leverages over 30 years of experience and a team of over 320 employees, including 250 certified engineers, to drive digital transformation across major industries in the Middle East.