Security Supervisor

ENNISMORE; Dubai; On-site; AED 90,000 - 130,000; Full time

Job summary

ENNISMORE in Dubai is seeking an experienced Senior Security Officer to lead the security team at our hotel, oversee incident response, and coordinate with management to mitigate risks to guests and staff.

The role requires at least 1 year in security, SIRA license, proficiency in English, CCTV, first aid, and the ability to manage rosters, training, and emergency operations.

Qualifications

• Requires high school certificate or equivalent and SIRA Supervisor license.
• Minimum 1-year experience in Hospitality security or police/military.
• Good command of verbal and written English.
• Knowledge of firefighting equipment, CCTV operation, and first aid/ CPR.

Responsibilities

• Brief senior security officers on the security plan and incident response.
• Maintain rosters and ensure 24/7 coverage.
• Deliver security training per guidelines.
• Arrange shifts, weekly offs, leaves for all security officers.
• Manage incident reports and handovers to Head of Security/Assistant Security Manager.
• Maintain CCTV and visitor management systems.
• Respond to emergencies and coordinate with authorities.
• Escort and supervise security staff and monitor logbooks.

Skills

Verbal English

Written English

First aid CPR

Firefighting knowledge

Education

High school certificate or equivalent

SIRA Supervisor license

Tools

CCTV operation

Microsoft Word

Microsoft Excel

Outlook

Job description

Job Description

• Brief the senior security officers and security officers on the security plan for the hotel including incident response mechanisms and escalation process in order to enable the identification and mitigation of all risks to guests colleagues and assets
• Ensure that the manning roster is kept up to date and accurate and ensure that all positions are covered on a daily basis
• Ensure training is delivered and implemented to all security officers thus ensuring that the security training plan is delivered as per the agreed guidelines
• Arrange all the shifts weekly offs leaves etc for all security officers
• Complete all log books follow up on all outstanding matters from previous shifts investigate incidents and hand over as required investigate if any major complaints are received and report to the Head of Security amp Assistant Security Manager
• Maintain a written log of any untoward incidents or accidents
• Assign security officers their duties
• Manage and update the perspective incident reporting system and ensure that all relevant information is passed on to the relevant department and individuals
• Escalate incidents to the Head of Security Assistant Security Manager that requires further action in a timely manner keep the Head of Security amp Assistant Security Manager informed of any untoward incidents or accidents
• Regularly patrol duty posts in conjunction with security officers and sign relevant logs as required
• Conduct regular fire patrols including any construction and refurbishment areas ensuring compliance both by contractors and colleagues and reporting any irregularities
• Conduct regular patrolling and identify security fire hazards
• Establishes monitors and implements policies and procedures to identify prioritize and resolve security problems and to ensure the remote monitoring systems are operating efficiently
• Respond to emergency incidents as and when notified and report back details to the senior management
• Manage the security response team should an event develop into an emergency or crisis
• Respond to emergency needs by contacting local fire police or emergency services for assistance
• Member of the Loss Prevention Emergency Management Team
• Ensure lost amp found inquiries are handled efficiently and correctly and any property claimed is returned promptly and in compliance with the lost amp found process
• Promote and maintain a high level of security associate performance morale and loss prevention awareness
• Conduct daily shift briefings for all security officers and assign any specific tasks
• Responsible for maintaining and monitoring the CCTV system
• Oversee visitor management system during regular duty hours
• Defuse potentially hostile situations nbsp

Qualifications

• High school certificate or equivalentSIRA Supervisor license
• Minimum 1-year experience in Hospitality security or police or military
• Good command of verbal and written English
• Knowledge of firefighting equipment
• Knowledge of CCTV operation
• First aid and CPR trained
• Intermediate proficiency in Microsoft Word, Excel and Outlook
• Knowledge of handling emergency situations and evacuation