Secretary

Oubrik service cargo; Al Ain; On-site; AED 39,000 - 78,000; Full time

Job summary

Oubrik service cargo in Abu Dhabi/Al Ain area seeks a Secretary/Receptionist to manage the front desk, support the office team, and assist with daily cargo and logistics operations. You will handle inquiries, prepare documents, and coordinate with drivers, customers, and suppliers while maintaining confidentiality and accuracy in all records.

The role requires good communication in English, proficiency with Microsoft Office, and the ability to multitask under pressure in a fast-paced logistics

Qualifications

• Previous experience as a Secretary, Receptionist, Administrative Assistant, or similar role, preferably in cargo, logistics, freight forwarding, or transport.
• Good English communication skills; knowledge of Arabic and English, French can be an advantage.
• Good knowledge of Microsoft Office, especially Word and Excel.
• Good organizational and time-management skills.
• Professional telephone and customer-service manner.
• Ability to work under pressure and handle multiple tasks.
• High level of accuracy and attention to detail.

Responsibilities

• Welcome and assist customers, visitors, drivers, and suppliers in a professional manner.
• Answer incoming phone calls, emails, and inquiries and direct them to the appropriate department.
• Prepare, organize, and maintain company documents, records, invoices, quotations, and correspondence.
• Coordinate with customers regarding cargo collection, delivery, shipment status, and required documents.
• Assist the operations team with preparing cargo-related paperwork and maintaining shipment records.
• Enter and update shipment and customer information in company systems or Excel.
• Receive and distribute incoming and outgoing documents and correspondence.
• Schedule meetings, appointments, and company activities.
• Prepare letters, reports, spreadsheets, and other office documents.
• Maintain proper filing systems for customer, shipment, and administrative records.
• Coordinate with drivers, warehouse staff, freight forwarders, and customers when required.
• Handle basic office supplies and assist with ordering stationery and other requirements.
• Maintain confidentiality of company and customer information.
• Perform general administrative and secretarial duties as assigned by management.
• Ensure the reception area and office are organized and presentable.

Skills

Communication skills

Microsoft Office

Organizational skills

Customer service

Telephone etiquette

Attention to detail

English language

Job description

The Secretary/Receptionist is responsible for managing the front desk, handling administrative and clerical duties, supporting the office team, and assisting with daily cargo and logistics operations. The role requires good communication, organization, customer service, and computer skills.

• Welcome and assist customers, visitors, drivers, and suppliers in a professional manner.

• Answer incoming phone calls, emails, and inquiries and direct them to the appropriate department.

• Prepare, organize, and maintain company documents, records, invoices, quotations, and correspondence.

• Coordinate with customers regarding cargo collection, delivery, shipment status, and required documents.

• Assist the operations team with preparing cargo-related paperwork and maintaining shipment records.

• Enter and update shipment and customer information in company systems or Excel.

• Receive and distribute incoming and outgoing documents and correspondence.

• Schedule meetings, appointments, and company activities.

• Prepare letters, reports, spreadsheets, and other office documents.

• Maintain proper filing systems for customer, shipment, and administrative records.

• Coordinate with drivers, warehouse staff, freight forwarders, and customers when required.

• Handle basic office supplies and assist with ordering stationery and other requirements.

• Maintain confidentiality of company and customer information.

• Perform general administrative and secretarial duties as assigned by management.

• Ensure the reception area and office are organized and presentable.

Desired Candidate Profile

1. Previous experience as a Secretary, Receptionist, Administrative Assistant, or similar role, preferably in cargo, logistics, freight forwarding, or transport.

2. Good English communication skills; knowledge of Arabic and english , French can be an advantage.

3. Good knowledge of Microsoft Office, especially Word and Excel.

4. Good organizational and time-management skills.

5. Professional telephone and customer-service manner.

6. Ability to work under pressure and handle multiple tasks.

7. High level of accuracy and attention to detail.