School Front Desk & Admissions Coordinator

Aldar Education; Al Ruways Industrial City; On-site; AED 78,000 - 123,000; Full time

Job summary

Aldar Education is recruiting a UAE National Receptionist for Bateen World Academy in Abu Dhabi. The role covers front-office duties, admissions support, and daily operations to welcome parents, students, and visitors.

The ideal candidate will have at least a secondary school certificate and two years in a customer-focused role, with strong English communication and proficiency in office software. This position supports safeguarding and school administration.

Qualifications

• The successful candidate will hold at least a secondary school certificate.
• Minimum of two years in a customer-focused role, preferably in a school or education setting.
• Strong English communication and professional conduct are essential.
• Experience with admissions and using databases/office software is required.
• Ability to maintain confidentiality and handle safeguarding procedures.

Responsibilities

• Welcome parents, students, visitors, contractors, and staff in a friendly and professional manner.
• Represent the academy positively through courteous communication and reliable service.
• Maintain knowledge of curriculum, year groups, facilities, tuition fees, and admissions.
• Provide accurate information in person, by phone, and via email.
• Guide prospective parents during early student registration and admissions inquiries.
• Explain admissions requirements and direct complex queries to Admissions.
• Record admissions inquiries accurately in the MIS database.
• Maintain contact details, enquiry notes, and follow-up requirements.
• Answer, screen, and transfer incoming calls with proper etiquette.
• Provide general clerical support and maintain reception area.
• Update attendance registers and prepare class lists and reports as needed.
• Photocopy, scan, print, and distribute school materials.
• Coordinate visitor transportation and assist with directions.

Skills

School reception

Front desk ops

Visitor management

Parent communication

Admissions support

Telephone switchboard

Call screening

MS Excel

Word processing

Database entry

Attendance records

Mail distribution

Education

Secondary school certificate

Tools

Microsoft Excel

Word processing software

Email/Internet tools

Management Information System

Job description

Aldar Education is recruiting a UAE National Receptionist for Bateen World Academy in Abu Dhabi. The role covers front-office duties, admissions support, and daily operations to welcome parents, students, and visitors.

The ideal candidate will have at least a secondary school certificate and two years in a customer-focused role, with strong English communication and proficiency in office software. This position supports safeguarding and school administration.