SAP Retail Project Coordinator - Luxury Boutique (Dubai)

Richemont; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Buccellati in Dubai is seeking a driven IT Project Coordinator to support the Gemini SAP rollout across our Dubai boutiques, aligning retail operations with technology and change management. This hands-on role sits in the programme team for a fixed term of 12 months, from preparation through hypercare and stabilisation.

You will collaborate with IT, Retail Operations, Finance, Supply Chain, Training, and local markets to ensure readiness, smooth go-live, and continuous improvement of processes

Qualifications

• Background in Project Management, Business Transformation, Retail Operations, or Digital Transformation.
• Hands-on experience with SAP is a mandatory requirement for deployments or operations.
• Experience supporting SAP rollouts, ERP, POS, or retail system implementations is highly desirable.
• Familiarity with luxury retail or omnichannel environments is a plus.

Responsibilities

• End-to-end deployment support for the Gemini programme across Dubai boutiques, from preparation through to hypercare.
• Coordinate market readiness activities before go-live to ensure operational prerequisites are met.
• Collaborate with IT, Retail Operations, Finance, Supply Chain, Training, and local markets to drive implementation.
• Ensure business processes align with Group template and escalate local gaps or Maison-specific needs.
• Track milestones, risks, issues and dependencies with timely reporting.
• Support User Acceptance Testing with boutiques, including validation and defect tracking.
• Assist change management to drive user adoption and coordinate training activities.

Skills

SAP expertise

Stakeholder management

Project coordination

Bilingual English/Arabic

Tools

SAP (S/4HANA)

Job description

Buccellati in Dubai is seeking a driven IT Project Coordinator to support the Gemini SAP rollout across our Dubai boutiques, aligning retail operations with technology and change management. This hands-on role sits in the programme team for a fixed term of 12 months, from preparation through hypercare and stabilisation.

You will collaborate with IT, Retail Operations, Finance, Supply Chain, Training, and local markets to ensure readiness, smooth go-live, and continuous improvement of processes