Salesforce Technical Architect

Horizontal Digital; Dubai; On-site; AED 350,000 - 550,000; Full time

Benefits offered by this job

22 working days holiday

Comprehensive medical insurance for 직원

Visa for employee and dependents

Annual flight return

Flexible office times and WFH twice a

Remote working for 2 weeks a year

Free snacks and drinks

Job summary

Horizontal Digital is seeking a Salesforce Technical Architect in Dubai to lead scalable Salesforce solutions for Fortune 500 clients. You will own technical architecture across Salesforce clouds and guide cross-functional teams in design reviews and delivery.

The role requires strong Salesforce expertise, client-facing communication, and solid integration know-how with RESTful APIs and middleware. Expect collaboration across business, IT, and delivery streams with a focus on learning and

Qualifications

• Proven experience designing scalable Salesforce architectures.
• Excellent communication with business and IT stakeholders.
• Experience guiding and mentoring developers.
• Strong understanding of Salesforce limits, security, deployment, and performance.

Responsibilities

• Design and own end-to-end Salesforce architecture across Sales, Service, and industry-specific clouds.
• Collaborate with stakeholders to translate requirements into scalable technical solutions.
• Evaluate and design integration patterns between Salesforce and external systems using APIs and middleware.
• Ensure solutions align with enterprise architecture standards for scalability, security, and performance.
• Guide development teams through design reviews, best practices, and code quality oversight.
• Define API standards and data models to support a well-architected approach.
• Support pre-sales activities through solutioning, effort estimation, and architecture advisory.
• Create and maintain technical documentation including ERDs and architecture blueprints.

Skills

Salesforce architecture

Client-facing consulting

Technical leadership

System integration

RESTful APIs

CI/CD / DevOps

Stakeholder communication

Education

Salesforce Architect certifications

Tools

APIs & Middleware

Job description

At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design and technology together to arrive at solutions that set the bar higher for everyone.

We use these values to fuel superior results:

Lock arms We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good.

Show hustle We’re not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional.

Embrace change From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what’s next.

Elevate empathy We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability.

Never settle We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas. But enough about us. Let’s talk about you.

As a Salesforce Technical Architect at Horizontal Digital, you will lead the design and implementation of scalable, high-performing Salesforce solutions for our clients. You’ll be responsible for technical architecture across the Salesforce ecosystem, ensuring that solutions meet both business and technical requirements.

We’re looking for a hands-on architect who can operate as a player/coach. In this role, you’ll guide development teams while actively participating in technical design, solution reviews, and delivery. You’ll collaborate across functional, technical, integration, and data workstreams, and communicate solution choices clearly to both business and IT stakeholders. This role requires strong Salesforce technical and system integration expertise, along with a mindset focused on learning and continuous improvement.

What you’ll do:

• Design and own end-to-end Salesforce architecture across Sales, Service, and industry-specific clouds
• Collaborate with business stakeholders and functional leads to translate requirements into scalable technical solutions
• Evaluate and design integration patterns between Salesforce and external systems using APIs and middleware
• Ensure all solutions align with enterprise architecture standards for scalability, security, and performance
• Guide development teams through design reviews, best practices, and code quality oversight
• Define API standards and data models to support a well-architected approach
• Support pre-sales activities through solutioning, effort estimation, and architecture advisory
• Create and maintain technical documentation including ERDs, sequence diagrams, and architecture blueprints

Who you are:

• Proven experience designing and implementing scalable Salesforce technical architectures
• Comfortable working directly with clients to shape technical solutions aligned with business goals
• Able to communicate complex technical concepts clearly and confidently to both business and technical stakeholders
• Skilled in guiding and mentoring developers, and conducting code and design reviews
• Deep understanding of Salesforce platform limits, security model, deployment architecture, and performance considerations
• Strong background in integration approaches including RESTful APIs, middleware platforms, and batch/real-time interfaces
• Familiarity with DevOps practices, CI/CD pipelines, and Salesforce release strategies

What you bring:

• 8+ years of client-facing consulting experience with a focus on Salesforce architecture and solution design
• 8+ years of hands‑on experience across Salesforce Sales Cloud, Service Cloud, and Experience Cloud
• Preferred experience with Data Cloud, Field Service, or Revenue Cloud
• Experience working within cross-functional project teams to understand requirements and deliver secure, scalable solutions
• Demonstrated experience designing scalable integration patterns with external systems
• Required certifications:Sales Cloud, Service Cloud,Agentforce, and one or more Salesforce Architect domain certifications (e.g., Application Architect, System Architect)
• Experience working in Agile project methodologies, includingestimationand planning across multi-disciplinary teams

Our UAE Benefits include:

• 22workingdays holiday
• Comprehensivemedical insuranceplan foremployeeandspouseand children
• Visa foretemployeeandspouseand children
• Annual return flight to home country forself
• Flexibleoffice times and working fromhome twice per week
• Remote working from a place of your choice for 2 weeks a year
• Free snacks and drinks in the office

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law. In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact [e-mail] . All applicants applying must be legally authorized to work in the country of employment.