Salesforce BA in Dubai - Drive CRM & Process Improvements

Globant; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Globant in Dubai is seeking an experienced Salesforce Business Analyst to partner with business stakeholders and technical teams to design and optimize Salesforce solutions.

You will gather requirements, map processes, create user stories and acceptance criteria, support UAT, and ensure smooth integrations that drive measurable business impact. Excellent communication and stakeholder mgmt skills are essential for timely, quality delivery.

Qualifications

• Proven experience as a Salesforce Business Analyst or similar role
• Strong stakeholder management and communication skills
• Hands-on knowledge of Salesforce workflows and integrations

Responsibilities

• Gather requirements and run stakeholder workshops
• Translate business needs into Salesforce solutions
• Create user stories, process maps and acceptance criteria
• Support UAT and functional testing, and ensure quality

Skills

Salesforce CRM

Stakeholder management

UAT

User stories

Process mapping

Tools

Salesforce

Job description

Globant in Dubai is seeking an experienced Salesforce Business Analyst to partner with business stakeholders and technical teams to design and optimize Salesforce solutions.

You will gather requirements, map processes, create user stories and acceptance criteria, support UAT, and ensure smooth integrations that drive measurable business impact. Excellent communication and stakeholder mgmt skills are essential for timely, quality delivery.