Salesforce Architect - Education Cloud

The HR Ally; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

The HR Ally is seeking a seasoned Salesforce Architect with Education Cloud expertise to lead end-to-end architecture for a UAE-based higher education client. The role involves defining the solution architecture, data models, integrations, and governance across Admissions, Student Life, and Alumni, while mentoring delivery teams.

You will influence pre-sales, risk assessments, and technology choices, ensuring compliance with UAE data residency and privacy standards.

Qualifications

• 12+ years IT experience with 8+ years on the Salesforce platform in architect roles.
• Hands-on delivery on 2-3 full Salesforce Education Cloud projects (higher education preferred).
• Strong knowledge of Education Cloud data model (EDA) and student lifecycle processes.
• Experience with Sales Cloud, Service Cloud and Experience Cloud.
• Experience with large data volumes, data migration and data quality strategies.
• Strong DevOps knowledge (Git, CI/CD, Salesforce DX, release management).
• Excellent communication, stakeholder management and presentation skills.

Responsibilities

• Define and own the overall Salesforce solution architecture, roadmap and technical standards for Education Cloud implementations.
• Design scalable data models aligned to the Education Data Architecture (EDA), covering students, applicants, programmes, courses, terms and affiliations.
• Lead architecture for Admissions, Student Success Hub, Advisor Link, Experience Cloud portals and related Education Cloud modules.
• Architect integrations with SIS, LMS, ERP, finance and identity platforms using MuleSoft or other API-led approaches.
• Run discovery and design workshops with senior stakeholders, translating business needs into clear technical solutions.
• Establish governance covering security and sharing models, DevOps and CI/CD, code quality, environment strategy and release management.
• Guide and mentor developers, consultants and admins, and conduct design and code reviews.
• Evaluate and recommend Salesforce capabilities such as Data Cloud, Marketing Cloud and Tableau.
• Ensure solutions meet performance, privacy and UAE data residency requirements.
• Support pre-sales activities, estimations, solution proposals and technical risk assessments.

Skills

Salesforce Platform

Education Cloud

Enterprise Architecture

Data Modeling

Integration Architecture

DevOps

Stakeholder Management

Security Model

CI/CD

Apex & LWC

Tools

MuleSoft

Salesforce DX

Git

Tableau

Job description

Salesforce Architect – Education Cloud

Location: UAE (relocation from India supported)

Experience: 12+ years (Salesforce and enterprise architecture)

Employment Type: [Permanent / Contract]

Candidate Eligibility: Currently based in India and willing to relocate to the UAE

About the Role

We are looking for a Salesforce Architect with deep Education Cloud experience to lead the design and delivery of enterprise-scale Salesforce solutions for a higher education client in the UAE. You will own the end-to-end solution architecture across the student lifecycle, from recruitment and admissions through student success, advising and alumni engagement, and act as the senior technical authority for the programme.

Key Responsibilities

• Define and own the overall Salesforce solution architecture, roadmap and technical standards for Education Cloud implementations
• Design scalable data models, aligned to the Education Data Architecture (EDA), covering students, applicants, programmes, courses, terms and affiliations
• Lead architecture for Admissions, Student Success Hub, Advisor Link, Experience Cloud portals and related Education Cloud modules
• Architect integrations with Student Information Systems (SIS), LMS, ERP, finance and identity platforms using MuleSoft or other API-led approaches
• Run discovery and design workshops with senior stakeholders, translating business needs into clear technical solutions
• Establish governance covering security and sharing models, DevOps and CI/CD, code quality, environment strategy and release management
• Guide and mentor developers, consultants and admins, and conduct design and code reviews
• Evaluate and recommend Salesforce capabilities such as Data Cloud, Agentforce/AI, Marketing Cloud and Tableau where they fit the client's goals
• Ensure solutions meet performance, scalability, data privacy and compliance requirements, including UAE data protection and data residency expectations
• Support pre-sales activities, estimations, solution proposals and technical risk assessments when required

Required Skills and Experience

• 12+ years of IT experience, with 8+ years on the Salesforce platform and proven experience in an architect role
• Hands-on delivery experience on at least 2 to 3 full-lifecycle Salesforce Education Cloud projects (higher education preferred)
• Strong knowledge of EDA, Education Cloud data model and student lifecycle processes
• Expertise in Sales Cloud, Service Cloud and Experience Cloud
• Strong experience with Apex, LWC, Flows, SOQL, platform events and the Salesforce security model
• Proven integration architecture experience (REST/SOAP APIs, middleware, event-driven patterns)
• Experience with large data volumes, data migration and data quality strategies
• Strong DevOps knowledge (Git, CI/CD, Salesforce DX, release management)
• Excellent communication, stakeholder management and presentation skills

Certifications

• Required: Salesforce Certified Application Architect and/or System Architect
• Preferred: Salesforce Certified Technical Architect (CTA), Integration Architecture Designer, Data Architect, Sharing and Visibility Designer, Education Cloud Consultant