Sales Team Leader - Growth & Coaching Excellence

Mashreq Careers; United Arab Emirates; On-site; AED 120,000 - 240,000; Full time

Job summary

Mashreq Careers in the United Arab Emirates is seeking a results-driven Head of Direct Sales to lead a high-performance team and achieve monthly credit card acquisition targets.

You will manage leads, coaching, and training, ensure compliance, and collaborate with strategy and product teams to align field activities with business objectives. The role emphasizes continuous improvement and performance analysis to drive growth.

Responsibilities

• Achieve Sales Targets: Deliver monthly credit card acquisition and balance-building goals through direct sales channels.
• Lead Management: Ensure effective utilization of leads, monitor allocation, and implement customer engagement strategies.
• Drive Productivity: Set clear performance goals for the team, track daily activity, and monitor conversion rates.
• Sales Effectiveness: Develop impactful sales pitches and objection-handling techniques to maximize customer acquisition.
• Team Coaching: Mentor and motivate the sales team, providing structured feedback and support to improve performance.
• Compliance & Quality: Ensure all sales activities adhere to regulatory and compliance standards while maintaining high service quality.
• Performance Analysis: Review sales reports and KPIs to identify gaps, opportunities, and areas for improvement.
• Recruitment & Training: Hire, train, and certify direct sales agents, building a high-performing team with low attrition.
• Collaboration: Work closely with Sales Strategy and Product teams to align field activities with business objectives.
• Continuous Improvement: Adapt sales strategies based on market trends, customer insights, and competitive positioning.

Job description

Mashreq Careers in the United Arab Emirates is seeking a results-driven Head of Direct Sales to lead a high-performance team and achieve monthly credit card acquisition targets.

You will manage leads, coaching, and training, ensure compliance, and collaborate with strategy and product teams to align field activities with business objectives. The role emphasizes continuous improvement and performance analysis to drive growth.