Sales Support Representative

Confidential Company; Dubai; In loco; AED 67.000 - 112.000; Tempo pieno

Descrizione del lavoro

Perfect Purity is seeking a Sales Support Representative to aid the sales team in generating and delivering quotations. You will work with logistics and other departments to ensure accurate information, timely proposals, and effective client communication.

You will manage the quotation process end-to-end, analyze pricing factors, maintain records, and support pricing strategies. Strong English communication and MS Dynamics 365 expertise are required.

Competenze

• Proven experience as a Sales Support Representative or in a similar role, particularly in quotation cycle management within the trading industry.
• Bachelor’s degree in accountancy, financial management, logistics, or a related field.
• Proficient in Microsoft Dynamics 365, Excel, and other MS Office tools.
• Excellent communication and interpersonal skills in English.

Mansioni

• Manage the end-to-end quotation process including stock order checking, creating, updating and distributing quotations to clients.
• Collaborate with the sales team to understand client needs, product specs and pricing strategies.
• Analyze cost factors and pricing structures to support competitive pricing decisions.
• Maintain organized and up-to-date records of all quotations, proposals and client communications.
• Communicate with clients to gather information, answer inquiries and negotiate terms.
• Work closely with sales, finance and logistics to ensure seamless order processing and delivery after quotations are accepted.
• Generate reports on quotation activities, sales performance and pricing trends to identify improvements.

Conoscenze

MS Dynamics 365

Excel

MS Office

Formazione

Bachelor's degree in related field

Strumenti

MS Office

Descrizione del lavoro

As a Sales Support Representative you will play a pivotal role in supporting our sales team and ensuring the smooth and efficient process of generating and delivering quotations to clients. You will collaborate closely with the sales team, logistics, and other relevant departments to provide the necessary information and support required for successful sales transactions.

Quotation Cycle Management

Manage the end-to-end quotation process including stock order checking creating updating and distributing quotations to potential and existing clients. Ensure accuracy and timeliness in all aspects of the quotation cycle.

Sales Team Support

Collaborate with the sales team to understand client needs product specifications and pricing strategies. Provide essential data and documentation to facilitate effective client communication.

Pricing and Cost Analysis

Analyze cost factors and pricing structures to assist in determining competitive and profitable pricing strategies. Provide insights and recommendations for pricing adjustments when necessary.

Documentation and Record Keeping

Maintain organized and up-to-date records of all quotations proposals and client communication. Ensure all documents are easily accessible for reference and reporting.

Client Communication

Communicate with clients to gather additional information answer inquiries and negotiate terms when needed. Provide excellent customer service to build and maintain client relationships.

Cross-Functional Collaboration

Work closely with other departments including sales finance and logistics to ensure seamless order processing and delivery once quotations are accepted.

Reporting and Analysis

Generate reports on quotation activities sales performance and pricing trends to identify opportunities for improvement and growth.

Experience:

Proven experience as a Sales Support Representative or in a similar role, particularly in quotation cycle management within the trading industry.

Education:

Bachelor’s degree in accountancy, financial management, logistics, or a related field.

Technical Proficiency:

Proficient in Microsoft Dynamics 365, Excel, and other MS Office tools.

Languages:

Excellent communication and interpersonal skills in English.

Competencies:

Detail-oriented, highly organized, and capable of managing multiple tasks simultaneously. A customer-centric approach focused on delivering exceptional service.

ABOUT US:

Perfect Purity is a distribution and publishing company established in 2015. We specialize in supplying books and library resources to schools and institutions across the GCC. As the exclusive agent for Pearson Education for US K12 in the Middle East, we pride ourselves on our exceptional service, academic support, and strong partnerships with our publishers and valued customers.

If you are a proactive and detail-oriented professional looking to make a significant impact within a dynamic team, we would love to hear from you!